At a Glance
- Tasks: Provide top-notch customer service and drive sales in a dynamic retail environment.
- Company: Join a vibrant team in Nottingham focused on customer satisfaction and sales success.
- Benefits: Competitive salary, flexible hours, and opportunities for personal growth.
- Other info: Enjoy a supportive team atmosphere with chances to shine and grow.
- Why this job: Make a real difference by helping customers while achieving sales targets.
- Qualifications: Strong communication skills and a passion for customer service.
The predicted salary is between 25000 - 30000 € per year.
Full Time – Permanent
8:00am - 4:30pm Or 9:30am - 6:00pm - Monday to Friday with 1 in 4 weekends
8.00am - 5.00pm - Saturday
10.00am - 4.00pm - Sunday
Nottingham
Salary is dependent on experience
We are currently recruiting for a Customer Sales Advisor to join our client based in Nottingham. The role of the Customer Sales Adviser is to ensure customers receive a consistently high level of service. In addition to providing day-to-day help to customers, the Customer Services Adviser will contribute to the overall cleanliness appearance and overall effectiveness of the operation and, in the absence of other management, may be required to take responsibility for other activities.
Principle Objectives:
- Guarantee customers an excellent level of service whilst ensuring the highest level of sales for the Company.
- Contribute to the achievement of the financial targets of the store.
- Identify and quantify the potential available from each customer for increasing occupancy and revenue within the store.
- Respond effectively to the diverse needs of each customer.
- Ensure the store presents itself to a high standard of cleanliness.
- Adhere to all Health & Safety procedures for the benefit of customers and staff alike.
- Comply consistently with all company procedures.
Main Duties:
- Deal effectively with sales inquiries from customers over the telephone and face to face, advising and selling the range of available services to potential and existing customers.
- Maximise every sales enquiry to ensure the store hits its target.
- Complete all administrative tasks to ensure compliance with company procedures.
- Maintain a clean and tidy store.
- In instances of lone working or in the Store Manager and Supervisors absence take key holder responsibility.
- Ensure that the store ‘bad debt’ is kept to a minimum, implementing procedures and controls to recover any bad debt.
- Ad hoc duties.
Person Specification:
- A good level of written and verbal communication skills.
- Ability to speak clearly and demonstrate effective listening skills when communicating with customers face to face or over the phone.
- Self-discipline, working within guidelines and procedures whilst being attentive to detail.
- Comfortable working in a small team environment and adapt to lone working.
- Project confidence and knowledge of Company products and services on completion of the induction and probation period.
- Day to day liaison with customers.
- Achieving a high level of customer service and satisfaction.
- Achievement of weekly, monthly and yearly sales targets.
By applying for this role you give permission for Purely Recruitment to submit your personal information contained within your CV or any other relevant information provided in order for the prospective employer to review your application for the specific role applied for. Purely recruitment will not submit or use your personal information for any other purposes other than for searching for alternative employment.
Advisor - Customer Sales in Nottingham employer: Purely Recruitment Solutions
Join a dynamic team in Nottingham as a Customer Sales Advisor, where we prioritise exceptional customer service and employee development. Our supportive work culture fosters growth through ongoing training and opportunities to excel in sales, all while enjoying a balanced work-life schedule. With competitive salaries and a commitment to maintaining a clean and safe environment, we ensure that our employees thrive both personally and professionally.
Contact Detail:
Purely Recruitment Solutions Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Advisor - Customer Sales in Nottingham
✨Tip Number 1
Get to know the company inside out! Research their values, products, and customer service approach. This will help you tailor your conversations and show that you're genuinely interested in being a part of their team.
✨Tip Number 2
Practice your sales pitch! Whether it's over the phone or face-to-face, being able to confidently communicate how you can meet customer needs is key. Role-play with a friend or family member to get comfortable.
✨Tip Number 3
Dress to impress! First impressions matter, especially in a customer-facing role. Make sure you look professional and approachable when you go for your interview.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows your enthusiasm and keeps you on their radar. And remember, apply through our website for the best chance!
We think you need these skills to ace Advisor - Customer Sales in Nottingham
Some tips for your application 🫡
Show Off Your Communication Skills:Since the role is all about interacting with customers, make sure your written application highlights your communication skills. Use clear and concise language to demonstrate how you can effectively engage with customers, both in writing and verbally.
Tailor Your Application:Don’t just send a generic CV! Tailor your application to reflect the specific requirements of the Customer Sales Advisor role. Mention your experience in sales and customer service, and how you can contribute to achieving financial targets.
Highlight Your Team Spirit:We love team players! Make sure to mention any experience you have working in a team environment. Share examples of how you’ve collaborated with others to achieve goals, as this will show you’re a great fit for our small team.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status.
How to prepare for a job interview at Purely Recruitment Solutions
✨Know the Company Inside Out
Before your interview, take some time to research the company thoroughly. Understand their products, services, and values. This will not only help you answer questions more effectively but also show that you're genuinely interested in the role of Customer Sales Advisor.
✨Practice Your Communication Skills
Since this role requires excellent verbal communication, practice speaking clearly and confidently. You can do this by role-playing common interview questions with a friend or family member. Focus on demonstrating effective listening skills as well, as this is crucial for dealing with customer inquiries.
✨Showcase Your Sales Acumen
Be prepared to discuss your previous sales experiences and how you've successfully met targets. Think of specific examples where you maximised sales opportunities or provided exceptional customer service. This will highlight your ability to contribute to the financial targets of the store.
✨Dress for Success
First impressions matter! Dress smartly and professionally for your interview. A neat appearance reflects your seriousness about the position and aligns with the company's standards for cleanliness and professionalism in the store.
