At a Glance
- Tasks: Provide top-notch customer service and drive sales in a dynamic retail environment.
- Company: Join a vibrant team in Neasden focused on customer satisfaction and sales success.
- Benefits: Competitive salary, flexible hours, and opportunities for personal growth.
- Other info: Enjoy a supportive team atmosphere with chances to shine and grow.
- Why this job: Make a real difference by helping customers while achieving sales targets.
- Qualifications: Strong communication skills and a passion for customer service.
The predicted salary is between 24000 - 30000 £ per year.
Full Time – Permanent
8:00am - 4:30pm or 9:30am – 6:00pm - Monday to Friday with 1 in 4 weekends
8.00am – 5.00pm - Saturday
10.00am – 4.00pm - Sunday
Neasden
Salary is dependent on experience.
We are currently recruiting for a Customer Sales Advisor to join our client based in Neasden. The role of the Customer Sales Advisor is to ensure customers receive a consistently high level of service. In addition to providing day-to-day help to customers, the Customer Sales Advisor will contribute to the overall cleanliness, appearance and effectiveness of the operation and, in the absence of other management, may be required to take responsibility for other activities.
Principle Objectives:
- Guarantee customers an excellent level of service whilst ensuring the highest level of sales for the Company.
- Contribute to the achievement of the financial targets of the store.
- Identify and quantify the potential available from each customer for increasing occupancy and revenue within the store.
- Respond effectively to the diverse needs of each customer.
- Ensure the store presents itself to a high standard of cleanliness.
- Adhere to all Health & Safety procedures for the benefit of customers and staff alike.
- Comply consistently with all company procedures.
Main Duties:
- Deal effectively with sales inquiries from customers over the telephone and face to face, advising and selling the range of available services to potential and existing customers.
- Maximise every sales enquiry to ensure the store hits its target.
- Complete all administrative tasks to ensure compliance with company procedures.
- Maintain a clean and tidy store.
- In instances of lone working or in the Store Manager and Supervisors absence, take key holder responsibility.
- Ensure that the store ‘bad debt’ is kept to a minimum.
- Implement procedures and controls to recover any bad debt.
- Ad hoc duties.
Person Specification:
- A good level of written and verbal communication skills.
- Ability to speak clearly and demonstrate effective listening skills when communicating with customers face to face or over the phone.
- Self-discipline, working within guidelines and procedures whilst being attentive to detail.
- Comfortable working in a small team environment and adapt to lone working.
- Project confidence and knowledge of Company products and services on completion of the induction and probation period.
- Day to day liaison with customers.
- Achieving a high level of customer service and satisfaction.
- Achievement of weekly, monthly and yearly sales targets.
By applying for this role you give permission for Purely Recruitment to submit your personal information contained within your CV or any other relevant information provided in order for the prospective employer to review your application for the specific role applied for. Purely Recruitment will not submit or use your personal information for any other purposes other than for searching for alternative employment.
Customer Sales Advisor in London employer: Purely Recruitment Solutions
Join a dynamic team as a Customer Sales Advisor in Neasden, where we prioritise exceptional customer service and a supportive work environment. Our company fosters a culture of growth, offering ongoing training and development opportunities to help you excel in your role while enjoying competitive benefits and a collaborative atmosphere. With flexible working hours and a commitment to employee well-being, we ensure that every team member feels valued and empowered to contribute to our success.
Contact Details:
Purely Recruitment Solutions Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Customer Sales Advisor in London
✨Tip Number 1
Get to know the company before your interview! Research their values, products, and services. This will help you tailor your responses and show that you're genuinely interested in being a Customer Sales Advisor.
✨Tip Number 2
Practice your communication skills! Since you'll be dealing with customers face-to-face and over the phone, it’s crucial to sound confident and clear. Role-play with a friend or family member to get comfortable.
✨Tip Number 3
Prepare some questions to ask during the interview. This shows that you’re engaged and eager to learn more about the role and the company. Plus, it gives you a chance to assess if it's the right fit for you!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Customer Sales Advisor in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Customer Sales Advisor role. Highlight your relevant experience and skills that match the job description, like communication and sales abilities. We want to see how you can contribute to our team's success!
Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and explain why you're the perfect fit. Don’t forget to mention your customer service experience and how you can help us achieve our sales targets.
Show Off Your Communication Skills:Since this role requires great written and verbal communication, make sure your application is clear and concise. Use proper grammar and spelling, and keep your tone friendly and professional. We love a good communicator!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss any important updates. Plus, it’s super easy!
How to prepare for a job interview at Purely Recruitment Solutions
✨Know the Company Inside Out
Before your interview, take some time to research the company. Understand their products and services, and be ready to discuss how you can contribute to their sales goals. This shows that you're genuinely interested and prepared.
✨Practice Your Communication Skills
As a Customer Sales Advisor, communication is key. Practice speaking clearly and confidently about your previous experiences. Role-play common customer scenarios with a friend to get comfortable with handling inquiries effectively.
✨Showcase Your Sales Acumen
Be ready to share specific examples of how you've successfully handled sales inquiries in the past. Highlight any achievements related to meeting or exceeding sales targets, as this will demonstrate your ability to contribute to the company's financial objectives.
✨Dress for Success
First impressions matter! Dress smartly and professionally for your interview. A polished appearance not only boosts your confidence but also reflects your understanding of the importance of maintaining a high standard in customer service.
