At a Glance
- Tasks: Assist in driving sales and delivering top-notch customer service.
- Company: Join a vibrant team at a leading retail store in Streatham.
- Benefits: Competitive salary, career growth, and a dynamic work environment.
- Other info: Opportunity to lead and motivate staff while ensuring store excellence.
- Why this job: Be a key player in enhancing customer experiences and boosting store performance.
- Qualifications: Strong communication skills and a knack for teamwork.
The predicted salary is between 30000 - 40000 £ per year.
We are currently recruiting for an Assistant Manager to join our client based in their Streatham Store.
Principle Objectives
- Assist with the development of sales activities and guarantee customers an excellent level of service.
- Contribute to the achievement of the financial targets agreed for the Store.
- Identify and suggest opportunities available for increasing occupancy and revenue within the Store on a regular basis.
- Respond effectively to the diverse needs of each customer.
- Ensure the store presents itself to a high standard of cleanliness.
- Adhere to all Health & Safety procedures for the benefit of customers and staff alike.
- Manage, monitor and adapt the working practices of the Store staff to ensure that the Store is operating at its optimum efficiency.
- Assist with the identification of unit mix issues within the building and communicate any changes that are required immediately in collaboration with the Store Manager.
- Identify any store repair & maintenance issues, report and follow up.
- Ensure compliance with company operational and financial procedures.
Main Duties
- Take responsibility for the running of the store on occasions when the Store Manager is absent, including providing financial figures and reporting information to the Regional Manager or others when requested.
- Deal effectively with sale enquiries from customers over the telephone and face to face, advising and selling the range of available services to potential and existing customers.
- Maximise every sales enquiry to ensure the store hits its target.
- Complete all administrative tasks to ensure compliance with company procedures.
- Maintain a clean and tidy store.
- Raise awareness with the Regional Manager of any operational issues that require attention in the Store Manager’s absence.
- Take responsibility for the set up and control of store marketing tasks.
- Ensure that the store ‘bad debt’ is kept to a minimum and implement procedures to recover any bad debt in accordance with company compliance procedures.
- Identify and communicate any development requirements of the CSA to the Store Manager.
Person Specification
- A good level of written and verbal communication skills.
- Ability to speak clearly and demonstrate effective listening skills when communicating with customers face to face or over the telephone.
- Self-discipline, working within guidelines and procedures whilst being attentive to detail.
- Comfortable working in a small team environment and adapt to lone working.
- Demonstrate the ability to engage and motivate staff through leading by example.
- Accountability for the store actions in the absence of a Store Manager.
- Project confidence and knowledge of Company projects and services upon completion of the induction programme and probation period.
Accountabilities
- Accountable to: Store Manager.
- Accountable for: CSA’s.
Responsibilities and Authorities
- Day to day liaison with customers.
- Staff supervision.
- Achieving a high level of customer service and satisfaction.
- Achievement of weekly, monthly and yearly sales targets.
- Lone working.
Assistant Manager employer: Purely Recruitment Solutions
Join our dynamic team as an Assistant Manager in Streatham, where we prioritise employee growth and a supportive work culture. We offer competitive salaries, opportunities for professional development, and a commitment to maintaining a clean and safe environment for both staff and customers. Experience the satisfaction of contributing to our store's success while enjoying a collaborative atmosphere that values your input and encourages innovation.
Contact Details:
Purely Recruitment Solutions Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Manager
✨Tip Number 1
Get to know the company inside out! Research their values, mission, and recent news. This way, when you walk into that interview, you can show them you're not just another candidate but someone who genuinely cares about what they do.
✨Tip Number 2
Practice makes perfect! Grab a mate and do some mock interviews. Focus on common questions for an Assistant Manager role, like how you'd handle customer complaints or boost sales. The more you rehearse, the more confident you'll feel when it counts.
✨Tip Number 3
Dress to impress! First impressions matter, so make sure you look sharp and professional. It shows you take the opportunity seriously and are ready to represent the store in style.
✨Tip Number 4
Don't forget to follow up! After your interview, shoot a quick thank-you email to express your appreciation for the opportunity. It keeps you fresh in their minds and shows your enthusiasm for the role. And remember, apply through our website for the best chance!
We think you need these skills to ace Assistant Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Assistant Manager role. Highlight your experience in sales, customer service, and team management. We want to see how you can contribute to our store's success!
Showcase Your Communication Skills:Since communication is key in this role, emphasise your written and verbal skills. Use clear language and examples that demonstrate how you've effectively engaged with customers or led a team.
Highlight Your Problem-Solving Abilities:We love candidates who can think on their feet! Share examples of how you've identified issues and implemented solutions in previous roles. This will show us you're ready to tackle challenges head-on.
Apply Through Our Website:Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Purely Recruitment Solutions
✨Know the Store Inside Out
Before your interview, make sure you research the store thoroughly. Understand its products, services, and customer demographics. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Demonstrate Your Customer Service Skills
Since the role focuses heavily on customer service, prepare examples of how you've successfully handled customer interactions in the past. Think about times when you went above and beyond to ensure customer satisfaction.
✨Showcase Your Leadership Qualities
As an Assistant Manager, you'll need to lead by example. Be ready to discuss your experience in managing teams or projects. Highlight any instances where you've motivated others or improved team performance.
✨Prepare for Financial Discussions
Familiarise yourself with basic financial concepts relevant to retail, such as sales targets and budgeting. Be prepared to discuss how you would contribute to achieving financial goals for the store, as this is a key part of the role.
