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For Companies At a Glance
- Tasks: Lead a dynamic team and ensure top-notch customer service in a busy workshop.
- Company: Join a reputable automotive company with a focus on excellence.
- Benefits: Enjoy 30 days holiday, competitive salary, and KPI bonuses.
- Why this job: Make a real impact by driving team success and customer satisfaction.
- Qualifications: Experience in automotive management and strong leadership skills required.
- Other info: Thriving environment with opportunities for personal and professional growth.
The predicted salary is between 36000 - 60000 £ per year.
We are currently recruiting for a Service Manager to join our client based in their Portsmouth branch.
Key Responsibilities
- Oversee daily workshop operations and provide workshop control support during holiday or absence cover.
- Deliver excellent customer service and maintain strong client relationships.
- Manage productivity, efficiency, and quality performance targets.
- Support team development, training, and recruitment.
- Ensure compliance with dealer standards, audits, and company policies.
- Drive KPI achievement across MOT pass rates, breakdown results, and customer satisfaction.
About You
- Experience in a similar automotive management or workshop controller role.
- Calm under pressure, accurate, and well‐organised.
- Proven leadership and people management skills.
- Computer literate (Microsoft Office and workshop systems).
- A proactive, positive, and dynamic personality with a passion for success.
Service Manager in Portsmouth employer: Purely Recruitment Solutions Ltd.
Contact Detail:
Purely Recruitment Solutions Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Manager in Portsmouth
✨Tip Number 1
Network like a pro! Reach out to your connections in the automotive industry and let them know you're on the hunt for a Service Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to workshop management and customer service. We recommend doing mock interviews with friends or family to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your leadership skills! During interviews, share specific examples of how you've successfully managed teams or improved workshop efficiency. This will help you stand out as a proactive candidate.
✨Tip Number 4
Don't forget to apply through our website! It's the best way to ensure your application gets noticed. Plus, we love seeing candidates who are enthusiastic about joining our team!
We think you need these skills to ace Service Manager in Portsmouth
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Service Manager role. Highlight your experience in automotive management and any relevant achievements that showcase your leadership skills. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the role. Share specific examples of how you've delivered excellent customer service and managed teams effectively. Let us know what makes you tick!
Showcase Your Skills: Don’t forget to highlight your computer literacy and familiarity with workshop systems. Mention any relevant software you’ve used and how it helped improve productivity or efficiency in your previous roles. We love a tech-savvy candidate!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and get to know you better. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Purely Recruitment Solutions Ltd.
✨Know Your Stuff
Make sure you brush up on your knowledge of the automotive industry and the specific responsibilities of a Service Manager. Familiarise yourself with common workshop operations, KPI metrics, and customer service standards. This will show that you're not just interested in the role but also understand what it entails.
✨Showcase Your Leadership Skills
Prepare examples from your past experiences where you've successfully led a team or managed a project. Highlight how you handled challenges, motivated your team, and achieved targets. This is crucial as the role requires strong leadership and people management skills.
✨Demonstrate Customer Focus
Think of instances where you went above and beyond for a customer or improved client relationships. Be ready to discuss how you would maintain high customer satisfaction and handle any complaints. This will resonate well with the interviewers who value excellent customer service.
✨Ask Smart Questions
Prepare thoughtful questions about the company culture, team dynamics, and expectations for the Service Manager role. This shows your genuine interest in the position and helps you assess if the company is the right fit for you. Plus, it gives you a chance to engage with the interviewers on a deeper level.
