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For Companies At a Glance
- Tasks: Lead a dynamic workshop team and ensure top-notch customer service.
- Company: Join a reputable automotive company in Poole with a supportive culture.
- Benefits: Enjoy 30 days holiday, competitive salary, and KPI bonuses.
- Why this job: Make a real impact by driving team success and customer satisfaction.
- Qualifications: Experience in automotive management and strong leadership skills.
- Other info: Great opportunity for career growth in a fast-paced environment.
The predicted salary is between 36000 - 60000 £ per year.
We are currently recruiting for a Service Manager to join our client based in their Poole branch.
Key Responsibilities
- Oversee daily workshop operations and provide workshop control support during holiday or absence cover.
- Deliver excellent customer service and maintain strong client relationships.
- Manage productivity, efficiency, and quality performance targets.
- Support team development, training, and recruitment.
- Ensure compliance with dealer standards, audits, and company policies.
- Drive KPI achievement across MOT pass rates, breakdown results, and customer satisfaction.
About You
- Experience in a similar automotive management or workshop controller role.
- Calm under pressure, accurate, and well-organised.
- Proven leadership and people management skills.
- Computer literate (Microsoft Office and workshop systems).
- A proactive, positive, and dynamic personality with a passion for success.
Service Manager in Poole employer: Purely Recruitment Solutions Ltd.
Contact Detail:
Purely Recruitment Solutions Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Manager in Poole
✨Tip Number 1
Network like a pro! Reach out to your connections in the automotive industry and let them know you're on the hunt for a Service Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to workshop management and customer service. We recommend doing mock interviews with friends or family to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your leadership skills! During interviews, share specific examples of how you've successfully managed teams or improved workshop efficiency. This will help you stand out as a proactive candidate.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are genuinely interested in joining our team.
We think you need these skills to ace Service Manager in Poole
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Service Manager role. Highlight your experience in automotive management and any relevant achievements that showcase your leadership skills. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share your passion for customer service and how you’ve successfully managed teams in the past. Let us know what makes you tick!
Showcase Your Skills: Don’t forget to highlight your computer literacy and familiarity with workshop systems. Mention any specific tools or software you’ve used that relate to the role. We love seeing candidates who are tech-savvy and organised!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep everything organised and ensures your application gets the attention it deserves. We can’t wait to hear from you!
How to prepare for a job interview at Purely Recruitment Solutions Ltd.
✨Know Your Stuff
Make sure you brush up on your knowledge of the automotive industry and the specific responsibilities of a Service Manager. Familiarise yourself with common workshop operations, customer service standards, and KPI metrics relevant to the role.
✨Showcase Your Leadership Skills
Prepare examples that highlight your leadership and people management experience. Think about times when you've successfully managed a team or improved productivity, as these will resonate well with the interviewers.
✨Demonstrate Your Customer Focus
Be ready to discuss how you've maintained strong client relationships in previous roles. Share specific instances where you went above and beyond to ensure customer satisfaction, as this is crucial for the Service Manager position.
✨Stay Calm and Collected
Interviews can be nerve-wracking, but remember to stay calm under pressure. Practice answering common interview questions out loud, so you can articulate your thoughts clearly and confidently when it counts.
