At a Glance
- Tasks: Lead operations, enhance Salesforce, and ensure smooth business processes.
- Company: Purpose-driven SME consultancy with a focus on growth and innovation.
- Benefits: Competitive salary, hybrid working, and a supportive team culture.
- Other info: Join a creative team dedicated to positive change and operational excellence.
- Why this job: Make a real impact in a dynamic environment while developing your leadership skills.
- Qualifications: Experience in operations management and hands-on Salesforce expertise required.
The predicted salary is between 75000 - 75000 £ per year.
Hours: 09.00-17.00
Hybrid working - 2/3 days in office
We are seeking an experienced, commercially minded Senior Operations Manager to join an ambitious, purpose-led organisation at an exciting stage of growth. This is a pivotal role for a confident operator who thrives on bringing structure, clarity and momentum to a fast-moving SME consultancy, while strengthening systems, standards and operational infrastructure.
You will lead a small team and work closely with senior leadership and specialist external partners, with a key focus on driving the transformation of Salesforce, improving data quality, reporting and business insight, and ensuring systems and processes support commercial and strategic priorities. Alongside this, you will provide oversight across IT and digital infrastructure, AI and automation, people operations, financial governance, quality, compliance, facilities and operational assurance.
The successful candidate will bring significant experience within a senior operations, business management, practice management or similar leadership role, ideally gained within an SME consultancy, professional services or other entrepreneurial and growing organisation. Hands-on Salesforce experience is essential, including reporting, data quality, user adoption and the ability to lead a structured programme of enhancements and improvements.
You will be an organised, pragmatic and commercially astute leader, comfortable balancing hands-on delivery with wider operational leadership, managing competing priorities and developing an accountable, high-performing team. An interest in AI, automation and digital transformation is important, alongside practical financial administration experience and an understanding of UK GDPR and operational compliance.
Key Responsibilities:
- Lead the day-to-day operational management of the business, ensuring systems, standards and ways of working are consistently embedded and aligned with the delivery of the business strategy.
- Support the full employee and consultant lifecycle, ensuring a positive, well-organised and consistent experience across the organisation.
- Oversee digital and IT infrastructure, working with external suppliers to ensure systems are secure, reliable and fit for purpose.
- Oversee the quality, compliance and operational assurance framework, working closely with the COO and specialist advisers to ensure systems, controls and records remain robust, current and proportionate to the needs of the business.
- Lead, coach and develop the operations team, creating clear expectations, shared priorities and a positive culture of accountability.
- Take hands-on ownership of the Salesforce CRM system, ensuring data quality, reporting, user adoption and functionality are maintained and continuously improved.
- Take responsibility for office operations, facilities and day-to-day workplace management, ensuring the office environment is efficient, well-run and supports the needs of the team and business.
If you value working within a purpose-driven, creative, and people-centred organisation, and take genuine satisfaction from bringing order, clarity, and steadiness to a busy SME professional environment, this role offers an exciting opportunity to contribute to meaningful impact - ensuring the business runs effectively today while strengthening the operational foundations for tomorrow.
Permanent: Senior Operations Manager to £75,000 employer: Purely PA
At Love Success Partners, we pride ourselves on fostering a dynamic and supportive work culture that empowers our employees to thrive. As a Strategic Executive Assistant, you will enjoy the flexibility of a hybrid working model, alongside opportunities for professional growth in a vibrant West London setting. Join us to be part of an innovative team where your contributions are valued and rewarded.
StudySmarter Expert Advice🤫
We think this is how you could land Permanent: Senior Operations Manager to £75,000
✨Tip Number 1: Get Involved in Consulting Case Competitions
Look for case competitions hosted by universities and consulting firms. They’re a fab way to showcase your problem-solving skills and meet industry players. Plus, winning one can seriously boost your CV, which we know is key when applying for roles like Permanent: Senior Operations Manager to £75,000 at Purely PA!
✨Tip Number 2: Leverage Alumni Networks
Tap into your university’s alumni network; many consultants love to help out new talent. Reach out to alumni who are working in management consulting, they might have insider knowledge about openings at firms like Purely PA or be willing to refer you for that Permanent: Senior Operations Manager to £75,000 position!
✨Tip Number 3: Attend Industry Events and Conferences
Keep an eye on management consulting events, workshops, or panels. These are prime opportunities to network with top professionals and get your name out there. You might even bump into someone from Purely PA who’s on the lookout for their next Permanent: Senior Operations Manager to £75,000 star!
✨Tip Number 4: Polish Your Consulting Skills Online
Engage with online platforms that offer consulting simulations or courses. Prove your chops by completing relevant projects — this not only beefs up your experience but also gives you concrete examples to chat about during interviews for that full-time Permanent: Senior Operations Manager to £75,000 role at Purely PA!
We think you need these skills to ace Permanent: Senior Operations Manager to £75,000
Some tips for your application 🫡
Show Your Problem-Solving Skills:In management consulting, it's all about problem-solving—so make sure your CV highlights your analytical and critical thinking skills. Include examples from your studies or previous roles where you tackled complex issues or came up with innovative solutions. Quantify your achievements whenever possible to demonstrate your impact!
Tailor Your Cover Letter:Your cover letter is your chance to explain why you're a perfect fit for the consulting world. Focus on your motivation for joining the industry and how your skills align with the requirements of the role at Purely PA. Remember to mention any relevant coursework or projects that showcase your understanding of strategic frameworks or business models!
Highlight Team Experience:Consultants often work in teams, so it's vital to showcase your collaborative skills. Include experiences where you've worked effectively with others, whether in academic group projects or internships. Discuss your role in the team and how you helped achieve common goals, demonstrating you can thrive in a consultancy environment.
Professionalise Your Online Presence:Make sure your LinkedIn and any other professional profiles are up to date, reflecting your career aspirations in management consulting. Connect with industry professionals and follow relevant groups—show you’re serious about entering this field. Applying through our website is a great way to get noticed, so showcase your personality and enthusiasm there!
How to prepare for a job interview at Purely PA
✨Master the Case Study Game
In management consulting, case study interviews are all the rage. Make sure to practice structuring your thoughts and analysing data on the fly. Use resources like example case studies to get comfortable with frameworks and solutions. Remember, it’s not just about getting the right answer but showcasing your thought process, so talk us through your reasoning!
✨Know Your Numbers
Be prepared for some numerical and analytical questions. Brush up on your mental math and be ready to interpret data from charts or graphs. We might throw some business scenarios at you that require a quick turnaround on numerical analysis, so practice these skills to feel confident and swift!
✨Show Your Leadership Flair
As this is a full-time role, we want to see your potential as a seasoned consultant. Be ready to discuss experiences where you've led a project or a team. Think about times you've influenced decisions or navigated challenges—this is your chance to show how you can thrive in a fast-paced, collaborative environment.
✨Be a Cultural Fit
We’re not just looking for brains; we want to see if you vibe with our company culture at Purely PA. Prepare to share how your values align with ours. Have a think about what makes a great team environment for you and how you can contribute to that. A good cultural fit goes a long way in management consulting!
