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- Tasks: Lead the service department to achieve top-notch customer satisfaction and operational targets.
- Company: Join a respected Automotive Dealer Group with prestige brands.
- Benefits: Competitive salary, attractive bonuses, and a company car.
- Why this job: Make a real impact in a dynamic environment focused on developing talent.
- Qualifications: Experience as a Service Manager in a franchised dealership is essential.
- Other info: Great career growth opportunities and recognition for your hard work.
The predicted salary is between 36000 - 60000 £ per year.
Purely Automotive Recruitment Ltd proudly offers an excellent opportunity for an experienced Aftersales Manager to join our client and their teams based in Southport. Our client is a very well-respected Automotive Dealer Group operating prestige franchised brands across their businesses. As a result of this fantastic opening, we are looking to recruit a highly successful and motivated Aftersales Sales Manager to join their dealer group.
Requirements Duties and Responsibilities include:
- Managing the service department ensuring that it meets dealer and manufacturer standards, operational targets, KPI parameters and the business plan.
- Implementing the standards and procedures of the group to consistently deliver high quality levels of customer satisfaction.
- Accurate and timely warranty submissions that comply with all manufacturer policies.
- Ensuring a fully embedded process is in place for VHC and EVHC (Personal Video).
- Ensuring workshop WIP and debt are in line with budget stipulations.
- Full compliance with H&S regulations, COSHH, E.P.A. Regulations and the ISO 9002 Quality Manual.
For this high-profile role the successful candidate will be/have:
- Currently employed as a Service Manager preferably within a main franchised dealership.
- A proven track record in achieving volume, profit, efficiencies and the highest levels of customer service standards.
- Confident, self-motivated and disciplined in all areas of business management with strong people management, team building and motivational skills.
- Experience of AUTOMOTIVE brands (desirable).
- Computer literate and comfortable with web-based computer applications.
- A clean full UK Driving Licence.
In return we offer a competitive basic salary together with an attractive bonus and a company car.
Benefits
Our client provides a fantastic working environment and is committed to ‘Developing Talent’ and ‘Building Careers’. They will also recognise and reward your hard work, loyalty and achievements. As well as competitive salary you will also benefit from a bonus mechanism based upon results & achievements.
Please apply now by clicking the link or for a confidential discussion contact Jason Shenton at Purely Automotive Recruitment.
Aftersales Manager in Southport employer: Purely Automotive Recruitment Ltd
Contact Detail:
Purely Automotive Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Aftersales Manager in Southport
✨Tip Number 1
Network like a pro! Reach out to your connections in the automotive industry and let them know you're on the hunt for an Aftersales Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their approach to customer satisfaction and operational targets, so you can showcase how your experience aligns with their goals during the chat.
✨Tip Number 3
Practice your pitch! Be ready to discuss your achievements in managing service departments and hitting KPIs. Highlight specific examples that demonstrate your ability to deliver high-quality customer service and meet business objectives.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for talented individuals like you to join our team and help us grow!
We think you need these skills to ace Aftersales Manager in Southport
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Aftersales Manager role. Highlight your experience in managing service departments and achieving customer satisfaction, as these are key for us.
Showcase Your Achievements: Don’t just list your responsibilities; showcase your achievements! Use numbers and examples to demonstrate how you’ve met or exceeded targets in previous roles. We love seeing results!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Explain why you’re passionate about the automotive industry and how your skills align with our client’s needs. Keep it engaging and personal.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Purely Automotive Recruitment Ltd
✨Know Your Numbers
As an Aftersales Manager, you'll need to demonstrate your understanding of KPIs and operational targets. Brush up on your past achievements in these areas and be ready to discuss specific examples of how you've met or exceeded these metrics.
✨Showcase Customer Satisfaction Skills
Customer satisfaction is key in this role. Prepare to share instances where you've implemented processes that improved customer service levels. Think about how you can convey your commitment to high-quality service and how it aligns with the company's values.
✨Familiarise Yourself with Compliance Standards
Make sure you're well-versed in H&S regulations, COSHH, and ISO 9002 standards. Be prepared to discuss how you've ensured compliance in your previous roles and how you plan to maintain these standards in the new position.
✨Demonstrate Leadership and Team Building
This role requires strong people management skills. Think of examples where you've successfully built and motivated a team. Be ready to talk about your leadership style and how you foster a positive working environment.
