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For Companies At a Glance
- Tasks: Be the go-to person for customers, guiding them through vehicle servicing and updates.
- Company: Join Purely Automotive Recruitment Ltd, a leading specialist in the automotive recruitment sector.
- Benefits: Enjoy flexible working patterns, competitive salary, and bonus opportunities.
- Why this job: Perfect for those who love customer interaction and want to grow in a supportive environment.
- Qualifications: Previous experience as a Service Advisor in the automotive industry is essential.
- Other info: Receive top-notch training and development to help you reach your full potential.
The predicted salary is between 30000 - 42000 £ per year.
Purely Automotive Recruitment Ltd offers an excellent opportunity for a motivated and experienced Automotive Service Advisor to join our client and their teams based at Ellesmere Port.
As Service Advisor, you will provide outstanding customer care and be the vital link between our customers and the workshop. You will inform and consult on vehicle servicing, and keep the customer up to date at every stage whilst answering any questions or queries they may have. You will also liaise with Technicians & workshop control about vehicle statuses and ensure that vehicles will be ready on time. You will also have the ability to give best advice on their products and services to their customers.
This is a challenging role where customer excellence always comes first. You will take the time to talk to people, build a genuine rapport and identify exactly what customers want and need. Service Advisors work a variety of flexible patterns which can typically include weekends to ensure we provide customers with the highest possible levels of service.
Requirements
- We are looking for individuals with a proven track record as a professional Service Advisor from within the Automotive Industry.
- It is essential candidates can provide previous experience and knowledge as a Service Advisor.
- Product Training is provided through online E-Learning & Development, and outstanding courses are provided by the Manufacturer Training Department to support your full potential.
- Ideally, you will also have excellent organisational and administrative skills along with good attention to detail.
- A working knowledge of Kerridge systems would be advantageous, but not essential.
Our client provides a fantastic working environment and is committed to 'Developing Talent' and 'Building Careers'. They will also recognise and reward your hard work, loyalty and achievements. A competitive salary and bonus remuneration package await the right candidate for this position.
Apply now by completing the candidate application form and upload your C.V. or for a confidential discussion please contact Jason Shenton at Purely Automotive Recruitment Ltd.
Purely Automotive Recruitment Ltd is a dedicated Automotive Specialist Recruitment Company serving the Automotive Industry in the UK and Europe.
Service Advisor employer: Purely Automotive Recruitment Ltd
Contact Detail:
Purely Automotive Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Advisor
✨Tip Number 1
Familiarise yourself with the latest automotive trends and technologies. Being knowledgeable about current vehicle models and their features will help you engage more effectively with customers and demonstrate your expertise during the interview.
✨Tip Number 2
Practice your communication skills, especially in explaining technical information in a customer-friendly manner. Role-playing scenarios with friends or family can help you articulate how you would handle customer queries and concerns.
✨Tip Number 3
Network within the automotive industry by attending local events or joining online forums. Building connections can provide valuable insights into the role and may even lead to referrals for the position you're interested in.
✨Tip Number 4
Research the company culture of Purely Automotive Recruitment Ltd and their client. Understanding their values and what they look for in a Service Advisor will allow you to tailor your approach and show that you’re a great fit for their team.
We think you need these skills to ace Service Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience as a Service Advisor in the automotive industry. Focus on relevant skills such as customer service, communication, and any specific knowledge of vehicle servicing.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer care and your ability to build rapport with clients. Mention specific examples from your previous roles that demonstrate your expertise and commitment to excellence.
Highlight Relevant Experience: In your application, emphasise your previous roles and responsibilities as a Service Advisor. Include any experience with Kerridge systems or similar software, even if it's not essential, as it can set you apart from other candidates.
Show Enthusiasm for Development: Express your eagerness to participate in the training and development opportunities offered by the company. Mention how you value continuous learning and how it aligns with your career goals in the automotive industry.
How to prepare for a job interview at Purely Automotive Recruitment Ltd
✨Showcase Your Customer Service Skills
As a Service Advisor, your ability to connect with customers is crucial. Prepare examples of how you've provided excellent customer service in the past, highlighting your communication skills and ability to resolve issues.
✨Demonstrate Industry Knowledge
Familiarise yourself with the automotive industry, particularly the services offered by the company. Be ready to discuss trends, common customer concerns, and how you can contribute to their success.
✨Prepare for Technical Questions
While you may not need to be a technician, understanding basic automotive terminology and processes will help you communicate effectively with both customers and workshop staff. Brush up on common vehicle servicing queries.
✨Exhibit Organisational Skills
Since the role requires excellent organisational abilities, think of examples where you've successfully managed multiple tasks or projects. Be prepared to discuss how you prioritise work and keep track of customer requests.
