At a Glance
- Tasks: Support a busy service centre and deliver top-notch customer care.
- Company: Join a modern service centre for exclusive sports and luxury vehicles.
- Benefits: Competitive salary, workplace pension, and training opportunities.
- Other info: Full-time role with potential for growth in the automotive industry.
- Why this job: Be part of a dynamic team and enhance your customer service skills.
- Qualifications: Outgoing personality, strong communication, and organisational skills required.
The predicted salary is between 30000 - 42000 £ per year.
Overview
Purely Automotive Recruitment Ltd offers an excellent opportunity for a motivated and enthusiastic Service Advisor to join our client based in Mobberley, Cheshire. The Service Advisor will provide outstanding customer care and act as the vital link between the client’s customers and the workshop. The role involves informing and consulting on vehicle servicing, updating the customer at every stage and answering any questions or queries they may have. You will liaise with technicians and workshop control about vehicle statuses and ensure that vehicles are ready on time. You will also provide best advice on products and services to customers. The position is full time Monday to Friday with no weekend working.
Responsibilities
- Provide outstanding customer care and act as a link between customers and the workshop.
- Inform and consult on vehicle servicing, keeping customers updated at every stage.
- Answer questions or queries from customers.
- Liaise with technicians and workshop control regarding vehicle statuses to ensure timely readiness.
- Advise customers on products and services.
Qualifications
- Proven customer facing track record within the automotive industry.
- Ability to solve problems quickly and a strong attitude towards delivering excellent customer service levels.
- Excellent organisational and administrative skills, good attention to detail, and passion for the automotive industry.
- Working knowledge of Kerridge systems is advantageous, but not essential.
Benefits
Our client provides a fantastic working environment and is committed to ‘Developing Talent’ and ‘Building Careers’. They will recognise and reward hard work, loyalty and achievement. A competitive remuneration package awaits the right candidate for this position.
How to Apply
Please complete the candidate application form and upload your C.V. or contact Jason Shenton at Purely Automotive Recruitment Ltd for a confidential discussion.
Service Advisor in Knutsford employer: Purely Automotive Recruitment Ltd
Join a dynamic team at our client's modern Service Centre in Knutsford, where your role as a Service Advisor will be pivotal in delivering exceptional customer care for exclusive sports and luxury vehicles. With a focus on employee growth, you will receive comprehensive training and support, alongside a competitive salary and workplace pension, all within a vibrant work culture that values motivation and commitment.
Contact Details:
Purely Automotive Recruitment Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Service Advisor in Knutsford
✨Tip Number 1
Get to know the company before your interview! Research their values, culture, and the types of vehicles they service. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Since this role is all about outstanding customer care, think of examples from your past experiences where you went above and beyond for a customer. We want to hear those stories!
✨Tip Number 3
Dress smartly for your interview. First impressions matter, especially in a luxury service environment. Show that you understand the importance of appearance and professionalism in this industry.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can set you apart from other candidates. It shows your enthusiasm for the role and keeps you fresh in their minds.
We think you need these skills to ace Service Advisor in Knutsford
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for the role and the automotive industry. A friendly tone can make a big difference.
Tailor Your Experience:Make sure to highlight any relevant experience you have as a Service Advisor or in customer service. We love seeing how your skills match what we’re looking for, so be specific about your achievements and how they relate to the job.
Be Organised:A well-structured application is key! Use clear headings and bullet points to make it easy for us to read. This shows off your organisational skills, which are super important for the role.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Purely Automotive Recruitment Ltd
✨Know Your Stuff
Before the interview, make sure you research the company and its services. Familiarise yourself with the types of luxury vehicles they service and any recent news about them. This shows your genuine interest and helps you answer questions more confidently.
✨Show Off Your People Skills
As a Service Advisor, customer care is key. Prepare examples from your past experiences where you’ve gone above and beyond for customers. Think about how you handled difficult situations or turned a complaint into a positive experience.
✨Dress to Impress
First impressions matter! Make sure you dress smartly for the interview. A professional appearance not only reflects your respect for the role but also aligns with the luxury brand image of the company.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions. Inquire about the team dynamics, training opportunities, or what success looks like in this role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.
