Salary: £40,000 - 40,000 per year
Requirements:
- A Bachelors degree in Information Technology, Computer Science, Information Systems or a related discipline
- Proven experience in IT infrastructure and application support
- Strong experience with Microsoft Windows Server administration
- Experience with Active Directory, Group Policy, Microsoft 365 and Entra ID
- Experience with VMware and/or Hyper-V virtualisation
- Good knowledge of TCP/IP networking, DNS, DHCP, VPN, VLANs and firewall technologies
- Experience with backup, storage and endpoint management solutions
- Experience working within a pharmaceutical, biotechnology, medical device or similarly regulated environment would be highly desirable
- An understanding of GxP, GMP, GAMP 5, Annex 11 and 21 CFR Part 11 would be advantageous
- Strong understanding of IT service management and ITIL principles
- Excellent analytical and troubleshooting skills
- A proactive approach to problem solving and continuous improvement
Responsibilities:
- Administer and maintain servers
- Manage backups
- Support Microsoft 365 and Active Directory
- Manage application configuration
- Troubleshoot application issues
- Manage incidents, service requests, problems and changes in line with ITIL principles
- Maintain SLA performance
- Maintain accurate IT asset and configuration records
- Ensure incidents and changes are fully documented and appropriately managed
- Provide a professional and customer-focused IT support service across the site
- Support validated and regulated computer systems throughout their lifecycle
- Participate in user requirements gathering, risk assessments, validation planning and test execution
- Maintain documentation
- Support internal and external audits and regulatory inspections
- Ensure data integrity, system security and compliance requirements are maintainedParticipate in infrastructure upgrades, cloud migrations, cybersecurity initiatives and application deploymentsAssist with IT budgeting, procurement, licensing and contract renewals
Technologies:
- Active Directory
- Cloud
- Firewall
- Hyper-V
- Support
- ITIL
- Microsoft 365
- Security
- TCP/IP
- VPN
- VMware
- Windows
- Office 365
More:
We are recruiting for an experienced IT Analyst to join our IT team at a busy manufacturing site in Haverhill. This is a full-time position based in Haverhill, Suffolk, with hours of 9:00am to 5:30pm and 36 hours per week. The salary is £40,000 per annum. Interviews will take place in Haverhill, Suffolk.
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IT Analyst employer: PureKat Consultancy
At PureKat Consultancy Ltd, we pride ourselves on being an excellent employer that fosters a supportive and dynamic work culture in Haverhill, Suffolk. As a Trainee Recruitment Consultant Apprentice, you'll benefit from comprehensive training, hands-on experience, and the chance to grow within a thriving team, all while earning as you learn. Join us to kick-start your career in recruitment and build meaningful relationships with candidates and clients alike.
