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For Companies At a Glance
- Tasks: Manage customer enquiries, maintain records, and generate leads in a dynamic environment.
- Company: Leading consultancy in the UK with a focus on customer success.
- Benefits: Starting salary of £13.49 per hour, with potential for permanent position.
- Why this job: Join a supportive team and make a real difference in customer satisfaction.
- Qualifications: Experience in customer service and excellent telephone skills required.
- Other info: Full-time hours, Monday to Friday, with opportunities for career growth.
The predicted salary is between 28000 - 42000 £ per year.
A leading consultancy in the UK is seeking a Customer Service Advisor in Haverhill. This full-time position involves managing customer enquiries, maintaining records, and generating leads.
Candidates should have proven experience in a busy customer service environment and possess excellent telephone skills.
Working hours are Monday to Friday, 8:30 am to 5:00 pm, with a starting salary of £13.49 per hour. This role offers a temporary contract with the possibility of a permanent position for the right candidate.
Customer Success & Sales Support Advisor in Haverhill employer: PureKat Consultancy
Contact Detail:
PureKat Consultancy Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Success & Sales Support Advisor in Haverhill
✨Tip Number 1
Make sure you know the company inside out! Research their values, recent projects, and customer service approach. This will help you tailor your responses during interviews and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your telephone skills! Since this role requires excellent phone communication, try role-playing with a friend or family member. Get comfortable handling customer enquiries and generating leads over the phone.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info about the company and might even lead to a referral.
✨Tip Number 4
Don't forget to apply through our website! We make it super easy for you to submit your application and keep track of your progress. Plus, it shows you're serious about joining our team!
We think you need these skills to ace Customer Success & Sales Support Advisor in Haverhill
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in customer service. We want to see how you've managed enquiries and generated leads in previous roles, so don’t hold back on those details!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Customer Success & Sales Support Advisor role. Share specific examples of your telephone skills and how you've excelled in busy environments.
Show Your Enthusiasm: We love candidates who are genuinely excited about the role! Let your passion for customer service come through in your application. A positive attitude can really make you stand out.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the position. We can’t wait to hear from you!
How to prepare for a job interview at PureKat Consultancy
✨Know Your Customer Service Basics
Brush up on your customer service principles before the interview. Be ready to discuss how you've handled customer enquiries in the past and what strategies you used to maintain records effectively.
✨Show Off Those Telephone Skills
Since excellent telephone skills are a must, practice your phone etiquette. Consider doing mock calls with a friend to refine your tone, clarity, and ability to handle difficult questions.
✨Prepare for Common Questions
Anticipate questions related to lead generation and customer management. Think of specific examples from your previous roles that demonstrate your experience in a busy customer service environment.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics or how success is measured in this role. This shows your genuine interest and helps you assess if it’s the right fit for you.
