Retail Sales Representative

Description

PureJewels is looking for a retail sales specialist to join our Green Street team. The role focuses on confident customer engagement, accurate selling and supporting the smooth operation of the showroom. Experience in jewellery is not required. We will train you from the ground up in product knowledge, hallmarking and customer service.

Key tasks

• Engage customers with clarity, confidence and care

• Support sales across all collections and price points

• Maintain stock accuracy and overall store presentation

• Handle orders, repairs and customer follow up

• Assist with visual merchandising and display standards

• Build strong customer relationships and support repeat business

Personality required

• Warm, attentive and comfortable speaking to customers

• Disciplined, organised and reliable in daily tasks

• Curious, willing to learn and able to adapt quickly

• Team oriented with a positive approach to problem solving

• Takes pride in high standards and careful work

Training will be provided on

• Jewellery basics including metals, styles and craftsmanship

• Hallmarking and responsible sourcing

• Customer service, clienteling and sales techniques

• Product care, repairs and aftersales

• Stock management and store procedures

Benefits of working with us

• Direct exposure to our in house atelier where design, prototyping and development take place

• Opportunity to learn our omnichannel retail model across showroom and ecommerce

• Continuous training and hands on experience with fine jewellery

• Regular interaction with our international team in Mumbai who handle design, manufacturing and export

• A heritage brand environment that values craftsmanship and accuracy

• Clear development pathways as PureJewels grows its collections and digital initiatives

• Supportive team culture focused on learning, responsibility and professional growth