Remote CCTV Operator – Security Operations Centre in Leeds

The Pure Gym Way

The Pure Gym Group is a global gym business with a community of more than 700 gyms and over 2 million members.

At Pure Gym, everything we do comes back to one simple idea: helping you feel good.

We're proud of our people and have a strong focus on internal progression.

Championing diversity, we are committed to providing an excellent employee experience and workplace culture.

As such, we are a

Disability Confident Committed employer, and offer interviews to candidates who meet the essential criteria for a role, and opt-in to the scheme on their application form.

Our gyms are friendly, supportive, and judgement‑free spaces where everybody can come in, work out and leave Feeling Pure Gym Good.

We are proud to be certified by

Top Employers Institute . See our careers page for full benefits.

• We offer
• Free nationwide gym membership for you + 1
• Hybrid working
• A truly flexible working culture
• Personal private healthcare, including digital GP
• Life insurance x4
• Company pension contribution
• 25 days annual leave, plus 1 personal day
• Option to purchase additional holiday (up to 5 days)
• Great learning & development resources
• Enhanced maternity pay, paternity and adoption leave

The Role

Location: Leeds city centre
Type: Full Time. 3 opportunities available. Contract type: Permanent. Applications close on Wednesday 15th July.

We are seeking two reliable and proactive CCTV Operators to join our Security Operations Centre (SOC).

In this role, you will be responsible for remotely monitoring and responding to incidents across the Pure Gym estate, including sites in the UK, USA, and Switzerland.

Your primary objective will be to ensure the safety and security of members, staff, and property at all times.

This is a fast‑paced role requiring strong attention to detail, sound decision‑making, and the ability to respond effectively to incidents in both staffed and unstaffed environments.

Shift patterns will include four shifts on and four shifts off working both day shifts (8am – 8pm) and night shifts (8pm – 8am).

• Emergency Response
• Monitor and respond to fire alarm activations in both staffed and unstaffed clubs
• Follow fire evacuation and escalation procedures accurately

• Respond to emergency situations, including

• Cardiac arrests
• Seizures
• Serious injuries
• Anti‑social behaviour
• Pod/lift entrapments

• Act promptly on‑site facility issues such as

• Floods and leaks
• Camera faults
• Loss of communication with clubs
• Lift/ Pod Entrapment
• Equipment or system failures
• Incident Management
• Monitor live CCTV feeds to identify and respond to incidents in real time
• Manage incidents confidently across both staffed and unmanned sites
• Respond to alarm activations and alerts appropriately
• Escalate incidents to emergency services or internal teams when required
• Liaise with emergency services
• Theft Prevention & Investigation
• Identify and respond to theft incidents within clubs
• Support investigations through CCTV footage review
• Maintain accurate incident reports and logs
• The Person

Our successful candidate will have had experience in CCTV/Security, so understand why it’s so important and what type of work will be required of them. They’ll also need to have:

• Required
• A sound understanding of IT systems and the ability to follow process
• The ability to manage numerous projects whilst remaining calm
• A can‑do attitude that recognises the position within the team as a support function
• A true passion for CCTV & supporting functions
• The ability to communicate to colleagues and members in a professional and positive manner
• Exceptional time management skills
• A trouble‑shooter mindset with a solution-orientated approach
• The ability to bring the Pure Gym values to life

Pure Gym is proud to be an equal opportunities employer.

Our company mantra is ‘Everybody Welcome’ and we are dedicated to promoting a diverse and inclusive place to work.

From a hiring standpoint, we welcome applicants from all backgrounds and are committed to ensuring that our Pure Gym colleagues reflect the diversity of the nation as well as our millions of gym members we serve.

Join us—our mission is to bring high quality, affordable fitness to everyone, everywhere.

Please note: Applications will be reviewed on a rolling basis, and the advert may be withdrawn at any time. Early application is encouraged.

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