At a Glance
- Tasks: Support gym operations by partnering with leaders to enhance performance and employee engagement.
- Company: Join PureGym, the UK's No.1 gym operator, committed to diversity and inclusion.
- Benefits: Enjoy free gym membership, flexible working, generous leave, and great development resources.
- Other info: Be part of a culture that values every voice and promotes continuous improvement.
- Why this job: Make a real impact in a dynamic environment while promoting fitness for everyone.
- Qualifications: Experience in employee relations and strong communication skills are essential.
The predicted salary is between 36000 - 60000 £ per year.
The PureGym Way
PureGym is the No.1 gym operator in the UK, and the 4th largest gym operator worldwide. With 700+ gyms and over 2 million members across the UK, Europe & the US, we are the gym where Everybody is Welcome. We champion diversity and are committed to providing a workplace where everyone feels free to be. We’re proud to be recognised as a Top Institute Employer, reflecting our commitment to excellence in employee experience and workplace culture. See our careers page for full benefits.
We offer:
- Free nationwide gym membership for you + 1
- A truly flexible working culture
- Life insurance x4
- Company pension contribution
- 25 days annual leave, plus 1 personal day
- Option to purchase additional holiday (up to 5 days)
- Great learning & development resources
- Enhanced maternity pay, paternity and adoption leave
The Role
Location: Remote Monday and Friday, with 2-3 days on the road out in the South division or at our offices (London/Leeds) for meetings
Type: Full Time
Contract type: Permanent
The People Business Partner supports Gym Operations by partnering the Divisional Director and Regional Managers to deliver high performance across the division. This role works closely with operational leaders to drive talent, engagement, retention, workforce planning, and people capability while identifying risks and enabling continuous improvement.
Your Key Responsibilities:
- Effective & Consistent Stakeholder Partnering
- Build strong relationships with Divisional Directors (DD’s), Regional Managers (RM’s) and key stakeholders through monthly field days and regular gym visits.
- Develop a deep understanding of regional challenges and opportunities, creating targeted action plans with DD’s and RM’s.
- Use the “Visit With a Purpose” framework to support delivery and accountability of agreed actions.
- Attend monthly Divisional Meetings to present updates on people action plans, underpinned by data and insights.
- Provide a commercial perspective and act as a constructive, critical partner to support stakeholders in delivering key business initiatives.
- Workforce Planning & Talent Management
- Build a strong talent pipeline using our internal progression programme, enabling an “internal first” approach to filling vacancies.
- Ensure every new gym opening has the right management team in place through proactive talent planning and succession management.
- Lead all management recruitment across the division, ensuring consistent, fair processes and effective management of the Divisional People Chessboard.
- Improve Retention of Personal Trainer/Fitness Coaches
- Drive targeted retention solutions for high risk or historically challenging gyms, working with RM’s and the Gym Recruitment team to diagnose root causes and provide tailored support.
- Review monthly turnover data and communicate insights to Regions and Districts to increase visibility and ownership.
- Use available retention tools (exit interviews, retention data, progression data, engagement surveys) to identify trends and recommend improvements.
- Increase the division’s 12 week rolling retention by 2% per third.
- Partner with RM’s to co-create the Divisional Action Plan following our engagement survey and ensure ongoing delivery throughout the year.
- Alongside the Divisional Director, lead and organise the divisional Employee Voice Forum to share progress, actions, and changes resulting from feedback, promoting transparency and trust.
- Increase engagement survey participation rates and lead follow up actions to address results and feedback themes.
- Promote the use of role specific mental and physical wellbeing tools across the division.
- Reduce Employee Relations (ER) Risk
- Collaborate with the Divisional ER Specialist to understand all ER activity and identify trends impacting case volumes, highlighting risks and putting place proactive measures.
- Deliver Anti-Bullying & Harassment training for all Gym Operations roles as part of the mandatory learning cycle.
- Improve manager capability in ER by developing and delivering Core Line Manager training, in partnership with the Learning Team.
The Person:
- High energy and will thrive on moving at pace and going the extra mile.
- Strong sense of ownership and accountability.
- Ability to build great relationships with a remote stakeholder group by listening and understanding.
- Substantial experience of handling complex employee relations cases with great instincts for making the right decision in a time pressured situation.
- Strong communication and influencing skills, and an ability to adapt both style and approach.
- Ability to inspire, motivate and coach managers to be better people managers.
- Comfortable operating in a high support, high challenge culture.
- Strong technical generalist partnered with a natural ability to think commercially and see the bigger picture.
- Creative in their problem-solving style.
PureGym is proud to be an equal opportunities employer. Our company mantra is ‘Everybody Welcome’ and we are dedicated to promoting a diverse and inclusive place to work. From a hiring standpoint, we welcome applicants from all backgrounds and are committed to ensuring that our PureGym colleagues reflect the diversity of the nation as well as our millions of gym members we serve.
Please note: Applications will be reviewed on a rolling basis, and the advert may be withdrawn at any time. Early application is encouraged.
People Business Partner- Gym Operations (South) in London employer: PureGym Limited
At PureGym, we pride ourselves on being the UK's leading gym operator, offering a vibrant and inclusive work culture that champions diversity and employee well-being. With exceptional benefits such as free gym membership, flexible working arrangements, and extensive learning and development resources, we empower our employees to thrive both personally and professionally. Join us in our mission to make fitness accessible for everyone while enjoying a supportive environment that fosters growth and collaboration.
StudySmarter Expert Advice🤫
We think this is how you could land People Business Partner- Gym Operations (South) in London
✨Join HR Networks
Get involved in HR-specific communities, like the Chartered Institute of Personnel and Development (CIPD) and local HR meetups. This is a fantastic way to connect with industry professionals and learn about job openings before they even hit job boards!
✨Make Your Presence Known
Attend HR conferences and workshops in your area to network with potential employers. Don't be shy—introduce yourself, exchange business cards, and let them know you're keen on a full-time role in HR. Who knows, you might just land a friendly face at PureGym Limited!
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Create content around HR topics you’re passionate about, like employee engagement or diversity initiatives. Share articles or insights on LinkedIn to demonstrate your knowledge and get noticed by recruiters. It’s a subtle yet effective way to show you’re the right fit for a full-time role at PureGym Limited.
We think you need these skills to ace People Business Partner- Gym Operations (South) in London
Some tips for your application 🫡
Show Off Your HR Skills:When you’re crafting your CV, make sure you highlight specific HR skills that are relevant to the role at PureGym Limited. Include any experience with recruitment processes, employee relations, or performance management, and don’t forget to mention your familiarity with HR software or tools that could give you an edge.
Tailor Your Cover Letter:Your cover letter is your chance to shine, so tailor it to PureGym Limited and the specific HR role. Highlight your passion for people management and how your unique approach can help foster a positive workplace culture. Be sure to sprinkle in examples from your past experiences that illustrate your problem-solving abilities and interpersonal skills.
Include Relevant Certifications:If you’ve got any HR certifications or relevant training under your belt, be sure to showcase them! These qualifications can really set you apart from other candidates when applying for this full-time HR position at PureGym Limited. List them prominently on your CV to catch the hiring manager's eye.
Align with Company Culture:Make sure your application speaks to PureGym Limited's values and culture. Research the company and align your experiences or values with what they stand for. This will show them that you're not only a fit for the role but also for the overall vibe of the team and organisation.
How to prepare for a job interview at PureGym Limited
✨Brush Up on HR Best Practices
As you're diving into human resources, it’s crucial to be well-versed in the latest HR practices and legislation. Get familiar with key topics like employee engagement, talent acquisition, and diversity initiatives, as these could easily pop up in your interview with PureGym Limited.
✨Know Your Recruitment Tools
Most HR roles involve using various recruitment tools and ATS (Applicant Tracking Systems). Make sure you can comfortably discuss platforms like Workday or Greenhouse. If you've had direct experience, share those examples; if not, show your eagerness to learn!
✨Highlight Your People Skills
A full-time HR role at PureGym Limited will require strong interpersonal skills. Prepare to share stories that demonstrate how you’ve successfully navigated conflicts or supported team members in past experiences. Authenticity goes a long way in this field.
✨Stay Current with HR Trends
Being up to speed with current HR trends, like remote working protocols or mental health initiatives, can set you apart. Be ready to discuss how these trends could impact PureGym Limited and how you would contribute to adapting HR strategies.
