At a Glance
- Tasks: Lead quality assurance and governance, ensuring safe and effective care delivery.
- Company: Dynamic healthcare organisation focused on innovation and excellence.
- Benefits: Competitive salary, hybrid working, and opportunities for professional growth.
- Other info: Join a collaborative team and help shape the future of healthcare.
- Why this job: Make a real impact in healthcare by elevating standards and influencing outcomes.
- Qualifications: HCPC registered clinician with 5+ years in leadership or quality roles.
The predicted salary is between 55000 - 60000 £ per year.
Location
National — ideally based in Norwich NR1, Hybrid Working.
Hours
Full-time, 40 hours per week
Salary
As our services continue to grow across the UK, we’re seeking a Head of Quality and Governance to lead with confidence, compassion, and clinical expertise.
Reporting directly to the Clinical Director, this senior appointment offers scope to influence outcomes, elevate standards, and ensure our governance approach is both robust and forward-thinking.
Your Role
This is a strategic and hands-on leadership position, suited to someone who excels in quality assurance and service improvement.
You’ll guide clinical teams, oversee governance structures, and play an instrumental role in safeguarding the delivery of safe, effective and compassionate care.
Key Responsibilities
- Provide clear, credible clinical leadership across the service.
- Chair Governance Group meetings and present to board level.
- Lead incident reviews and ensure recommendations are followed through.
- Develop and refine clinical policies and procedures.
- Monitor regulatory compliance, including CQC, data protection and health & safety standards.
- Support governance integration across newly acquired services.
- Directly line manage the Quality & Governance Support Officer.
- Track emerging NHS policy and lead the compilation of our Governance Report.
About You
- HCPC registered clinician (e. g. Physiotherapist) with extensive governance experience.
- A minimum of 5 years’ post-registration, ideally within leadership or quality roles.
- Strong grasp of clinical frameworks and audit processes.
- Excellent communication, judgement, and relationship-building skills.
- Calm, considered and skilled at managing sensitive and complex issues.
- Qualifications in project management or quality improvement.
- Experience conducting clinical incident investigations.
- Practical understanding of regulatory frameworks and inspection readiness.
- We’re Looking for Someone Who…
- Leads with integrity and emotional intelligence.
- Takes a collaborative approach and brings teams together with purpose.
- Values transparency and isn’t afraid to challenge constructively.
- Combines operational rigour with vision for innovation.
The date we are looking to schedule interviews for is Friday 25th September 2026, you will need to be available this day.
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Head of Quality and Governance in Norwich employer: Pure Unity Health Group
As a leading provider of healthcare services, we pride ourselves on fostering a supportive and inclusive work culture that prioritises employee well-being and professional growth. Located in Norwich, our hybrid working model allows for flexibility while you take on a pivotal role in shaping quality and governance standards across the UK. With competitive salaries and opportunities for continuous development, we empower our team to lead with confidence and make a meaningful impact in the lives of those we serve.
