At a Glance
- Tasks: Provide top-notch technical support for Production Print equipment and ensure customer satisfaction.
- Company: Join a forward-thinking company that values innovation and teamwork.
- Benefits: Earn up to £50,000 with bonuses, flexible holidays, and wellbeing support.
- Other info: Enjoy career growth opportunities and a supportive work culture.
- Why this job: Make a real impact by delivering exceptional service in a dynamic environment.
- Qualifications: Strong technical knowledge of print devices and excellent problem-solving skills.
We're looking for an experienced Field Service Engineer to provide high-quality technical support across a range of Production Print products. This role focuses on delivering exceptional service, minimising downtime, and ensuring customers receive a smooth, professional experience.
The Role
- Delivering technical service, maintenance, and repair across Production Print equipment
- Carrying out installations and de-installations, ensuring all project milestones are met efficiently
- Keeping customers updated on progress and ensuring a positive service experience
- Escalating technical issues promptly
- Identifying opportunities for additional services or revenue while on customer sites
- Building strong customer relationships
- Managing and maintaining vehicle stock
The Candidate
- Strong technical knowledge of Production Print and/or Industrial Print devices
- Excellent fault-finding and problem-solving skills
- Confident using diagnostic tools and reading complex technical instructions
- IT literacy and basic networking capabilities
- Strong communication skills
Shift Patterns
This role operates on a rotating 4-week shift cycle:
- Week 1 - Early Shift: 6:00am - 2:00pm
- Week 2 - Evening Shift: 4:30pm - 12:00am or 2:00pm - 10:00pm
- Week 3 - Day shift: 8.30am - 5.30pm
- Week 4 - Night Shift: 12:00am - 8:30am
1 in 4 weekend rota. No shifts or weekends apply until full training is completed and the engineer is fully up to speed.
Package
- Up to £50,000 (salary + bonus + shift allowance)
- An inclusive, supportive working environment
- Holiday entitlement, volunteering leave, and options to purchase additional holiday
- Flexible retirement planning
- Wellbeing support covering physical, emotional, and financial health
- Company car
- Career development and long-term learning opportunities
- The chance to grow within a forward-thinking, future-focused organisation
If you are currently seeking a Production print position, please send us a copy of your CV via the link below or call our mainline on (phone number removed) and ask for Nicola Foxall who will give you a call for a confidential chat.
PPD / Production Print - North West London in Harrow employer: Pure Talent Group
Join a forward-thinking organisation in Harrow, North West London, where you will thrive in an inclusive and supportive work environment. With a competitive package of up to £50,000, flexible retirement planning, and ample career development opportunities, this role as a Field Service Engineer in Production Print offers not just a job, but a pathway to meaningful growth and professional fulfilment.
StudySmarter Expert Advice🤫
We think this is how you could land PPD / Production Print - North West London in Harrow
✨Join Local Manufacturing Groups
Getting involved in local manufacturing groups or associations can seriously boost your visibility. These groups often have insider info on job openings and networking events, plus they help you connect with like-minded folks in the industry. Check out what's happening in your area!
✨Show Off Your Skills in Practical Spaces
Consider participating in workshops or open days at manufacturing companies. It's a great way to show off your hands-on skills in a real-world environment and can sometimes lead to job offers right on the spot. Keep an eye on announcements from local manufacturers for these opportunities!
✨Leverage the Power of Internships
While you're looking for full-time positions, don't underestimate the power of internships! Even if you don't see a direct role, securing an internship at a company can open doors to future jobs. Many manufacturing firms prefer to hire from their intern pool, so it's definitely worth considering.
✨Apply Directly Through Company Websites
When you find a role at a company you love, like Pure Talent Group, apply directly on their website. This way, you’re more likely to be noticed by the hiring team. Plus, showing that you took the time to seek out their application process highlights your genuine interest in the firm!
We think you need these skills to ace PPD / Production Print - North West London in Harrow
Some tips for your application 🫡
Showcase Your Technical Skills:In the manufacturing-production sector, it's crucial to highlight your technical skills and experience. Make sure your CV features any relevant qualifications, such as certifications in machinery operation or production management, and don’t forget about any specific systems or software you’re familiar with. This can really set you apart!
Emphasise Teamwork and Communication:Working in manufacturing often means being part of a larger team. Highlight your experience in collaborative projects or environments where communication was key. Maybe you have experience with lean manufacturing principles? Talk about how you worked with your team to improve productivity and maintain quality.
Tailor Your Cover Letter to the Company:Don’t just recycle an old cover letter! Take the time to tailor your cover letter to Pure Talent Group specifically. Mention what excites you about their production processes or products, and how your previous experiences can contribute to their goals. We want to see your enthusiasm for the role!
Use Concrete Examples of Your Achievements:When detailing your work experience, include measurable achievements that can demonstrate your impact. Whether it’s improving efficiency by a certain percentage or successfully leading a project, these specifics can make a huge difference. Numbers speak volumes in the manufacturing world!
How to prepare for a job interview at Pure Talent Group
✨Know Your Manufacturing Processes
Before you walk into the interview with Pure Talent Group, brush up on the specific manufacturing processes relevant to the role. Understanding lean manufacturing principles or quality control techniques could give you a solid edge to discuss how you’d fit into their operations.
✨Technical Questions Are Key
Be prepared for technical questions around machinery, production scheduling, or materials handling. Make sure you can confidently explain how you've dealt with these in past experiences or internships. Knowing industry-specific software could also be a big plus!
✨Showcase Your Problem-Solving Skills
Manufacturing environments often focus on continuous improvement. Be ready to discuss specific instances where you’ve solved a production issue or implemented a process improvement. It’s all about demonstrating your analytical thinking and hands-on approach.
✨Align Your Values with Quality and Safety
In a full-time role, companies like Pure Talent Group value commitment to quality and safety. Be prepared to discuss how you prioritise these factors in your work. It’s about showing that you’re not just looking for a job, but that you genuinely care about contributing positively to their production environment.
