At a Glance
- Tasks: Provide top-notch technical support for print products and ensure customer satisfaction.
- Company: Join a forward-thinking organisation with a supportive work culture.
- Benefits: Competitive salary, flexible holiday options, and wellbeing support.
- Other info: Exciting career development opportunities in a dynamic environment.
- Why this job: Gain hands-on experience in engineering while making a real impact.
- Qualifications: Electrical/electronics background preferred; strong troubleshooting skills required.
We're looking for an experienced Field Service Engineer to provide high‑quality technical support across a range of Print products. This role focuses on delivering exceptional service, minimising downtime, and ensuring customers receive a smooth, professional experience. We are open to those from Photocopier / MFD backgrounds or someone open to upskilling from an electrical / electronics background.
What You'll Be Doing
- Delivering professional, efficient maintenance and repair services to ensure full customer satisfaction.
- Installing, maintaining, and repairing equipment in line with service level agreements.
- Identifying potential business and professional service opportunities while carrying out day‑to‑day duties.
- Managing and controlling vehicle stock to improve first‑time fix rates and minimise losses.
- Performing both indoor and outdoor technical installations.
What You'll Bring
- Electrical / Electronics aptitude (qualification desirable but not essential).
- Knowledge of AC (230V) and DC (5V-24V) systems and ability to use a multimeter for troubleshooting.
- Strong fault‑finding and diagnostic skills across electrical and mechanical systems.
- PC literacy — able to upload/download software and use configuration tools.
- Mechanical aptitude and understanding of technical diagrams and schematics.
- Excellent communication and customer‑handling skills.
- Good Ricoh product knowledge and familiarity with company service procedures.
What's on Offer
- 6‑month contract, up to €47,500.
- Inclusive, supportive working environment.
- Holiday entitlement, volunteering leave, and options to purchase additional holiday.
- Flexible retirement planning.
- Wellbeing support covering physical, emotional, and financial health.
- Company car.
- Career development and long‑term learning opportunities.
- The chance to grow within a forward‑thinking, future‑focused organisation.
If you're currently seeking an engineering position, please send your CV to (url removed) or call (phone number removed) and ask for Nicola Foxall for a confidential chat.
Field Service Engineer - Sligo / Donegal employer: Pure Talent Group
Join a forward-thinking organisation as a Field Service Engineer in Sligo / Donegal, where you'll benefit from an inclusive and supportive work environment that prioritises employee wellbeing and career development. With a competitive salary of up to €47,500, flexible retirement planning, and opportunities for professional growth, this role offers a meaningful career path in the dynamic print industry.
StudySmarter Expert Advice🤫
We think this is how you could land Field Service Engineer - Sligo / Donegal
✨Tip Number 1
Network like a pro! Reach out to your connections in the engineering field, especially those who work with print products. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Show off your skills! When you get the chance for an interview, be ready to demonstrate your fault-finding and diagnostic skills. Bring examples of past work or even a portfolio if you have one – it’ll make you stand out!
✨Tip Number 3
Don’t forget to research! Familiarise yourself with the company’s products and services, especially Ricoh products. This shows you're genuinely interested and ready to hit the ground running.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Field Service Engineer - Sligo / Donegal
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience with print products and technical support. We want to see how your skills match the role, so don’t be shy about showcasing your relevant background!
Show Off Your Skills:When writing your application, emphasise your fault-finding and diagnostic skills. We’re looking for someone who can tackle both electrical and mechanical issues, so let us know how you’ve done this in the past.
Be Professional Yet Personable:Remember, communication is key! While we want to see your technical expertise, we also value excellent customer-handling skills. Share examples of how you've provided exceptional service in previous roles.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at Pure Talent Group
✨Know Your Tech
Brush up on your knowledge of AC and DC systems, as well as how to use a multimeter. Being able to demonstrate your technical skills during the interview will show that you're ready to tackle the challenges of the role.
✨Showcase Your Customer Skills
Since this role is all about delivering exceptional service, be prepared to share examples of how you've handled customer interactions in the past. Highlight your communication skills and any experiences where you went above and beyond for a client.
✨Familiarise Yourself with Ricoh Products
If you have any prior experience with Ricoh products, make sure to mention it. If not, do a bit of research on their offerings and service procedures. This will show your enthusiasm and willingness to learn about the company’s specific needs.
✨Prepare for Problem-Solving Questions
Expect questions that assess your fault-finding and diagnostic skills. Think of scenarios where you successfully diagnosed and fixed an issue, and be ready to walk the interviewer through your thought process.
