At a Glance
- Tasks: Diagnose faults, install devices, and provide customer training in a dynamic field role.
- Company: Join a leading technology solutions provider with a strong reputation.
- Benefits: Up to £34,000 salary, bonuses, 26 days holiday, and extensive training opportunities.
- Other info: Enjoy a supportive environment with mental health days and volunteering opportunities.
- Why this job: Perfect for problem-solvers who love tech and delivering top-notch customer service.
- Qualifications: Strong networking skills and previous experience in print service roles.
The predicted salary is between 34000 - 34000 € per year.
Location: Field Based - North West - Greater Manchester / Lancashire / North Wales
Employer: Recruiting on behalf of a leading technology solutions provider.
Pure Talent Group are looking for a Production Print Service Technician or a Photocopier FSE interested to upskill to PPD to join a well‑established and respected technology solutions provider. In this field‑based role, you'll be the face of the business on customer sites, delivering expert technical support and ensuring high‑end production print equipment performs at its best.
Your responsibilities will include:
- Diagnosing and resolving technical faults
- Installing and networking PPD devices
- Providing customer training to help users get the most from their equipment
- Working collaboratively with the wider service team to meet SLAs and performance targets
- Using tablets, laptops and diagnostic tools to support continuous service improvement
- Keeping your skills sharp through ongoing training, including hands‑on, computer‑based and occasional residential courses
This is a fast‑paced, varied role where no two days look the same, perfect for someone who thrives on problem‑solving and delivering exceptional customer service.
Skills required:
- Strong networking knowledge
- Excellent customer communication skills
- Previous experience in a Production Print Service Technician role or a Photocopier FSE interested in developing new skills
Package:
- Up to £34,000
- 10% bonus
- 26 days holiday + bank holidays (with the option to purchase additional days)
- Access to extensive training and development, including award‑winning learning content
- Enhanced family leave
- Life assurance options
- An additional paid day off dedicated to mental health
- A generous pension plan to help maximise your future savings
- Discounts on activities, technology, restaurants and more
- An extra paid volunteering day each year
- Independent Employee Assistance Programme offering 24/7 wellbeing support for you and your immediate family
How to apply:
Click the link below to submit your CV for consideration.
PPD / Print Production Field Service Engineer in Manchester employer: Pure Talent Group Ltd
Join a leading technology solutions provider that values its employees and fosters a dynamic work culture in the North West. With a strong emphasis on professional development, you will benefit from extensive training opportunities, a generous holiday package, and a supportive environment that prioritises mental health and wellbeing. This role not only offers competitive compensation but also the chance to make a meaningful impact while working with cutting-edge production print technology.
StudySmarter Expert Advice🤫
We think this is how you could land PPD / Print Production Field Service Engineer in Manchester
✨Tip Number 1
Get to know the company inside out! Research their products, values, and recent news. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Reach out to current employees on LinkedIn or attend industry events. Building connections can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising common questions and scenarios related to the role. Think about how your skills in networking and customer communication can shine through in your answers.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the position. Plus, it keeps you on their radar!
We think you need these skills to ace PPD / Print Production Field Service Engineer in Manchester
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your networking knowledge and any previous roles related to production print or photocopier service. We want to see how you fit into our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're interested in the role and how your background makes you a great fit. Don’t forget to mention your passion for problem-solving and customer service, as these are key for us.
Show Off Your Technical Skills:Since this role involves diagnosing technical faults and installing devices, make sure to include any relevant technical skills or certifications you have. We love seeing candidates who are keen to keep their skills sharp through ongoing training!
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be one step closer to joining our fantastic team at StudySmarter!
How to prepare for a job interview at Pure Talent Group Ltd
✨Know Your Tech Inside Out
Make sure you brush up on your technical knowledge related to production print and photocopier systems. Familiarise yourself with common issues and solutions, as well as the latest technologies in the field. This will not only help you answer questions confidently but also show your passion for the role.
✨Show Off Your Customer Service Skills
Since this role involves a lot of customer interaction, be prepared to discuss your previous experiences in delivering exceptional service. Think of specific examples where you resolved issues or trained users effectively. This will demonstrate your ability to communicate and connect with clients.
✨Prepare for Problem-Solving Scenarios
Expect to face hypothetical scenarios during the interview that test your problem-solving skills. Practice articulating your thought process when diagnosing and resolving technical faults. This will showcase your analytical abilities and how you approach challenges in a fast-paced environment.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, ongoing training opportunities, or the types of projects you might work on. This shows your genuine interest in the role and helps you assess if the company is the right fit for you.
