Partner Account Manager, UK

We’re in an unbelievably exciting area of tech and are fundamentally reshaping the data storage industry. Here, you lead with innovative thinking, grow along with us, and join the smartest team in the industry. This type of work—work that changes the world—is what the tech industry was founded on. So, if you’re ready to seize the endless opportunities and leave your mark, come join us.

At Pure, we’re on a mission to redefine the future of data, making it faster, smarter, and more effortless for our customers to innovate. Our Enterprise Data Cloud vision unites our portfolio of storage and data services into a single, modern platform that enables organisations to run any workload, across any cloud, with simplicity, efficiency, and sustainability at its core.

Our success hinges on the strength and readiness of our Channel Partner ecosystem, which is integral to delivering the Pure promise worldwide. As a Partner Account Manager, you will be the critical connection point that ensures our reseller partners are operationally prepared, fully enabled, and receiving the support they need to rapidly bring Pure's cutting-edge solutions to market. This role is a foundation for a career in Channel Sales and Operations, offering vast exposure across our Go-to-Market teams.

The Partner Account Manager is a high-impact, enablement-focused role within Pure Storage’s Channel Sales function. This position acts as the primary operational and administrative liaison for an assigned portfolio of reseller partners, directly influencing our indirect revenue growth through partner efficiency and readiness. You will be responsible for managing the day-to-day relationship, ensuring program compliance, streamlining operational processes, and supporting the execution of joint sales and marketing plans.

What you’ll do

• Your primary focus will be optimising our reseller partner's day-to-day engagement and operational efficiency:
• Accelerate Deal Flow & Pipeline Support: Manage the day-to-day process for deal registration, including timely review, approval, extension, and reassignment, to maintain a clean and accurate sales pipeline in Salesforce (SFDC).
• Coordinate with internal Account Executives (AEs) to ensure seamless handoffs and clarity on partner-led opportunities.
• Enable Partner Readiness & Training: Proactively guide partners to access mandatory and optional sales, technical, and certification training resources to increase their competency and sales effectiveness.
• Track and report on partner attainment of key competency and training requirements.
• Drive Operational Compliance: Serve as the first point of contact for partner program inquiries, helping to communicate, explain, and provide updates on program details, incentives, and requirements.
• Resolve operational roadblocks and systems-related issues, including portal access, login credentials, and CPQ (Configure, Price, Quote) issues.
• Support Channel Marketing Execution: Assist the Field Marketing and Channel Marketing teams in driving partner engagement and attendance for localized channel events and programs.
• Manage necessary follow-up activities to maximize the return on investment (ROI) for partner-led marketing initiatives.
• Operational Streamlining & Documentation: Identify friction points in current partner processes and contribute to efforts that enhance the overall reseller experience and drive operational efficiency.
• Document and communicate new operational processes and best practices for assigned partners.

What You’ll Bring

• We are looking for a highly organised, service-oriented professional eager to build a career in Channel Sales and Operations:
• Foundational Channel Acumen: Experience providing high-quality support or relationship management in a fast-paced technology or B2B environment, specifically working with channel partners or resellers.
• Sales Technology Proficiency: Demonstrated proficiency with core sales systems, including Salesforce (SFDC) and partner management portals, with a strong ability to manage data and pipeline hygiene.
• Process & Detail Orientation: A high degree of accuracy and focus on detail, with proven ability to follow, analyze, and optimize established operational processes.
• Communication & Service Mindset: Excellent verbal and written communication skills with the ability to explain technical and programmatic details clearly to partners, coupled with a professional, customer-first service approach.
• Collaboration & Interlock: Demonstrated ability to work effectively across multiple internal teams (e.g., GPO Sales, Channel Ops, Marketing) to resolve complex partner issues quickly and efficiently.

We are primarily an in-office environment and therefore, you will be expected to work from the Staines office in compliance with Pure’s policies, unless you are on PTO, or work travel, or other approved leave.

WHAT YOU CAN EXPECT FROM US:

• Pure Innovation: We celebrate those who think critically, like a challenge and aspire to be trailblazers.
• Pure Growth: We give you the space and support to grow along with us and to contribute to something meaningful. We have been Named Fortune's Best Large Workplaces in the Bay Area™, Fortune's Best Workplaces for Millennials™ and certified as a Great Place to Work®!
• Pure Team: We build each other up and set aside ego for the greater good.

And because we understand the value of bringing your full and best self to work, we offer a variety of perks to manage a healthy balance, including flexible time off, wellness resources and company-sponsored team events. Check out purebenefits.com for more information.

ACCOMMODATIONS AND ACCESSIBILITY: Candidates with disabilities may request accommodations for all aspects of our hiring process. For more on this, contact us at TA-Ops@purestorage.com if you’re invited to an interview.

OUR COMMITMENT TO A STRONG AND INCLUSIVE TEAM: We’re forging a future where everyone finds their rightful place and where every voice matters. Where uniqueness isn’t just accepted but embraced. That’s why we are committed to fostering the growth and development of every person, cultivating a sense of community through our Employee Resource Groups and advocating for inclusive leadership.

Pure is proud to be an equal opportunity and affirmative action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or any other characteristic legally protected by the laws of the jurisdiction in which you are being considered for hire.

JOIN US AND BRING YOUR BEST. BRING YOUR BOLD. BRING YOUR FLASH.