Senior Manager of Innovation, Advanced Services - US/EMEA

Senior Manager of Innovation, Advanced Services - US/EMEA

Location: London, United Kingdom; RTP, North Carolina; New York; or Prague. Role scope: Global. Level: M4.

Everpure is reshaping the data storage industry.

As Senior Manager of Solution Innovation you will lead the identification, validation, and maturation of new service concepts aligned to Everpure’s Customer Experience Portfolio strategy.

The Role

Lead a high‑performing team of Practice Solution Architects, drive outcome‑based service innovation that accelerates enterprise growth and customer transformation, and ensure new solutions are validated, refined, and positioned for operationalisation.

You will operate at the intersection of portfolio strategy, customer engagement, sales, and delivery, aligning portfolio, sales, product, and delivery organizations around measurable business outcomes.

Key Responsibilities

• Lead the Advanced Services Solution Innovation function, translating portfolio strategy into validated service concepts and customer‑focused technical solutions.
• Manage and develop a team of Practice Solution Architects aligned to key solution domains and business priorities.
• Drive service innovation through structured ideation, validation, customer pilots, and feedback‑driven refinement.
• Align solution innovation to Everpure strategy, CX Portfolio priorities, and customer demand signals.
• Partner with Sales, Field Solution Architects, and Delivery teams to support strategic opportunities requiring deep practice expertise.
• Provide practice‑level leadership and technical authority for complex customer engagements, helping shape service requirements and solution approaches.
• Define and measure innovation success through adoption, deal influence, customer outcomes, and revenue impact.
• Collaborate with Services Engineering and Delivery organisations to transition validated concepts into operationally supported offerings.
• Foster a culture of innovation, customer engagement, domain expertise, accountability, and continuous improvement.

What You Bring

• Experience leading teams within professional services, solution architecture, consulting, or innovation organisations.
• Strong background in enterprise technology, transformation programmes, or strategic customer engagements.
• Experience validating new solutions or services through customer engagement, pilots, and real‑world feedback.
• Ability to operate across strategy and execution, translating business priorities into customer‑focused solutions.
• Strong stakeholder management skills across sales, portfolio, product, engineering, and delivery teams.
• Experience supporting complex enterprise opportunities through solution leadership and domain expertise.
• Commercial awareness, including services growth, customer adoption, and business outcomes.
• Broad technical understanding across enterprise infrastructure, cloud, data, AI, and cyber resilience.
• Strong customer‑facing presence with the ability to engage senior stakeholders and influence direction.
• A bias toward action, innovation, and measurable outcomes.
• What Success Looks Like
• A strong pipeline of validated service concepts aligned to customer demand and enterprise priorities.
• Successful customer pilots that demonstrate measurable business value and inform future service investments.
• Increased influence on strategic opportunities through practice expertise and customer engagement.
• Strong alignment between customer demand, portfolio strategy, and service innovation priorities.
• Measurable adoption and business impact from newly introduced services.
• High‑performing Practice Solution Architects recognised as trusted advisors across sales, delivery, and customer organisations.
• Clear visibility of innovation outcomes through adoption, revenue influence, customer success, and strategic impact metrics.
• Why This Role

This is a critical leadership role shaping the future of Advanced Services at Everpure.

You will build and lead a new solution innovation capability, bringing service development closer to customers, sales, and delivery teams through pilots, validation, and practice expertise.

• What You Can Expect From Us
• Pure Innovation – a culture that celebrates those who think critically, thrive on challenges, and aspire to be trailblazers.
• Pure Growth – the space and support to grow alongside us and contribute to something meaningful.
• Pure Team – a collaborative environment that sets aside ego for the greater good.
• Flexible time off, wellness resources, and benefits designed to support work‑life balance.
• Accommodation and Accessibility

Candidates with disabilities may request accommodations for all aspects of our hiring process. For more on this, contact TA‑Ops@purestorage. com if you’re invited to an interview.

Equal Opportunity Employer

Everpure is proud to be an equal‑opportunity employer.

We do not discriminate based on race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or any other characteristic protected by the law in the jurisdiction where you are being considered for hire.

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