Graduate Customer Service Assistant Permanent Wrexham Posted 1 hour ago £25000 - £28000 per annum
Duties:
- Handling inbound (sales) calls, taking orders and responding to queries from customers
- Chasing and checking progress of orders, working closely with Purchasing/Sales Manager supporting sales operations to help process orders, invoices, etc
- Following leads given by the external sales team
- Building long lasting client relationships
- Exceptional communication skills and closing a sale over the phone
- Any other job when and as required by Purchasing and Sales Manager
- To log customer complaints and process as necessary
Specification
- Graduate looking to embark into a new career path
- Able to build and maintain good relationships with peer group, colleagues, customers, suppliers
- Excellent communication skills, with good time management and organisational skills
- Reliable and hardworking, proficient in MS Office
- Confident using the telephone to resolve progression of opportunities and customer issues
- Experience of an ERP system such like HubSpot would be an advantage
This is a permanent role office based Monday-Friday.
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Graduate Customer Service Assistant in Wrexham employer: Pure Staff
At Pure Staff, we pride ourselves on being an excellent employer, offering our Class 2 Drivers in Droitwich a supportive work culture that values reliability and professionalism. With competitive pay, consistent day shifts, and ample opportunities for employee growth, we ensure that our drivers feel valued and empowered in their roles. Join us to experience a rewarding career where your contributions are recognised and appreciated.
