At a Glance
- Tasks: Be the friendly face of our office, greeting visitors and managing calls.
- Company: Join a well-established company with a positive culture in Manchester.
- Benefits: Earn up to £12.76 per hour with holiday pay and a great work-life balance.
- Other info: Potential for permanent employment and access to the Pure Staff App for easy shift management.
- Why this job: Gain valuable experience in a supportive environment while working Monday to Friday.
- Qualifications: Previous customer service or reception experience and strong communication skills.
The predicted salary is between 12.76 - 12.76 £ per hour.
Pure Staff are currently recruiting for a Receptionist on behalf of one of our long-established clients based in Manchester. This is an excellent opportunity to secure ongoing work within a professional office environment, supporting a busy team and acting as the first point of contact for visitors and callers. This Receptionist role offers regular weekday hours, a friendly working atmosphere and the opportunity to gain valuable experience within the automotive industry.
Duties and Responsibilities
- Greeting visitors and customers professionally upon arrival
- Managing the reception area and maintaining a welcoming environment
- Answering incoming telephone calls and directing enquiries to the appropriate departments
- Booking visitors into the site and following relevant procedures
- Taking and relaying messages accurately
- Supporting office teams with day-to-day administration tasks
- Managing incoming and outgoing correspondence where required
- Providing excellent customer service at all times
Shift Pattern
- Monday to Friday 08:30am to 5:00pm
- Day shifts only
- Full-time hours
- Ongoing work available
Requirements
- Previous reception, front-of-house or customer service experience
- Excellent communication and telephone manner
- Strong organisational skills
- Good computer literacy and administrative skills
- Professional and friendly approach
- Ability to work independently and as part of a team
- Reliable and punctual attitude
What Candidates Like About This Contract
- Monday to Friday working pattern providing an excellent work-life balance
- Friendly and supportive office environment
- Professional and welcoming workplace
- Long-term ongoing opportunity
- Well-established business with a positive culture
- Opportunity to gain valuable administration and customer service experience
- Potential for permanent employment for the right candidate
Why Work for Pure Staff?
- In-house PAYE employment
- No payroll processing fees
- Easy online registration
- Friendly recruitment support
- Long-term opportunities
- Opportunity for permanent employment
- Access to the Pure Staff App
- Ability to manage shifts
- Ability to manage availability
- Ability to manage holidays through the app
Pure Staff Ltd are acting as an employment business for this temporary vacancy. Don't miss out on the perfect job opportunity!
Receptionist in Manchester employer: Pure Staff
At Pure Staff, we pride ourselves on being an excellent employer, offering our Class 2 Drivers in Droitwich a supportive work culture that values reliability and professionalism. With competitive pay, consistent day shifts, and ample opportunities for employee growth, we ensure that our drivers feel valued and empowered in their roles. Join us to experience a rewarding career where your contributions are recognised and appreciated.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist in Manchester
✨Get to Know the Company Culture
Before jumping into applications, it’s super helpful to understand the vibe at Pure Staff. Check out their social media, read reviews on sites like Glassdoor, and see how they engage with customers. It'll give you clues on their values and help tailor your conversation during interviews.
✨Join Customer Support Communities
Dive into online communities like those on Reddit or LinkedIn where customer support pros hang out. Participating in discussions or asking questions can make you more visible to potential recruiters and help you learn about job openings at companies like Pure Staff before they even post them.
✨Attend Job Fairs or Networking Events
Look out for local job fairs or events specifically for customer support roles. This is your chance to meet hiring managers face-to-face, and you might even get the opportunity to interview on the spot!
✨Show Off Your Skills with Customer Interactions
In the customer support world, showcasing your communication skills is key. Consider creating a short video introducing yourself or even doing a mock call to showcase your abilities. It's a memorable way to stand out, especially if you can share this during your interview process!
We think you need these skills to ace Receptionist in Manchester
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, clear communication is key. Make sure your CV highlights any experience you've had in customer-facing roles and your ability to resolve issues. Don't shy away from including specific examples of how you've gone above and beyond to help customers – this really shows your potential in the role.
Tailor Your Cover Letter to Pure Staff:Your cover letter is your chance to shine! Tell us why you want to work at Pure Staff specifically. Mention any unique aspects of our company that resonate with you and how your skills can enhance our customer support. This personal touch will set your application apart from the rest!
Highlight Any Relevant Tools or Tech Skills:If you've used customer support software like Zendesk or Freshdesk or have experience with CRM systems, make sure to mention these in your application. Being familiar with industry-standard tools can be a big plus for us when we’re reviewing applications, as it shows you can hit the ground running!
Demonstrate Your Problem-Solving Skills:Customer support roles often require a knack for problem-solving. In your application, share examples of past experiences where you've tackled tough situations or resolved conflicts effectively. This will give us a good sense of how you handle challenges—an essential skill for success at Pure Staff!
How to prepare for a job interview at Pure Staff
✨Show Off Your People Skills
In customer support, it's all about communicating effectively. Prepare to share instances from your past experiences where you handled difficult customers or resolved conflicts. We want to hear how you empathised and found the best solutions, so think of specific examples to back up your stories!
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like Zendesk or Freshdesk, and make sure to review how you’ve used any similar systems in the past. During the interview, being able to discuss your hands-on experience with software or ticketing systems can really set you apart from the competition, so don’t skip this prep!
✨Show Genuine Enthusiasm
As this is a full-time role, employers want someone who isn’t just looking for any job, but wants to grow within customer support. Make sure to express your enthusiasm for helping customers and your desire to develop your skills. Show them why you're passionate about this field!
✨Practice Common Scenarios
Be prepared for role-playing scenarios where you might have to reassess a solution with a frustrated customer or explain a complex process in simple terms. Practising these common scenarios can help us feel more confident and demonstrate our practical skills effectively during the interview.
