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For Companies At a Glance
- Tasks: Manage and develop customer portfolios while providing a personal service to key clients.
- Company: Join a dynamic team focused on customer relationships and sales growth.
- Benefits: Competitive salary, supportive environment, and opportunities for professional development.
- Why this job: Make an impact by re-engaging customers and promoting innovative products.
- Qualifications: Sales experience and strong communication skills are essential.
- Other info: Fast-paced role with opportunities to learn and grow in a collaborative setting.
The predicted salary is between 30000 - 42000 £ per year.
What you will be doing:
- Managing and developing a portfolio of existing, lapsed, and potential customers
- Providing a 'personal service' approach to key Gold customers
- Selling core range products, completing a customer Gap analysis from top-selling lines
- Sourcing new customers within focused geographic areas
- Re-engaging lapsed and lost customers to rebuild relationships and recover business
- Reviewing order history and identifying lost lines, understanding reasons and proposing solutions
- Promoting new product development (NPD), arranging samples and managing follow-ups, securing listings and gathering structured customer feedback on samples
- Supporting clearance stock activity within agreed margin and volume guidelines
- Conducting competitor research and producing a weekly market intelligence report
- Recording all customer interactions, feedback, and insights accurately within the CRM system
- Learning technical aspects of our products and how they solve our customers' problems.
Skills:
- Tenacious and confident on the phone
- Organised and detail-oriented, especially with CRM updates
- Highly organised with the ability to prioritise workload effectively
- Resilient and motivated, able to perform under pressure and work towards targets
- Collaborative team player with a proactive mindset
- Detail-focused, especially when managing CRM data and customer records
- Previous sales experience, ideally in an office-based or internal sales role
- Excellent communication and interpersonal skills with a confident telephone manner
- Strong information-gathering and questioning skills
- Ability to work through rejection with drive and determination
- Comfortable working to targets and deadlines
- Computer literate
Telesales Executive (Account Managed) in Wrexham employer: Pure Staff Ltd
Contact Detail:
Pure Staff Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Telesales Executive (Account Managed) in Wrexham
✨Tip Number 1
Get to know the company inside out! Research their products, values, and recent news. This will help you tailor your conversations and show that you're genuinely interested in what they do.
✨Tip Number 2
Practice your pitch! You’ll want to sound confident and knowledgeable on the phone. Role-play with a friend or in front of a mirror to nail down your delivery and make it sound natural.
✨Tip Number 3
Don’t shy away from following up! If you’ve had a conversation with someone at the company, drop them a quick email to thank them and reiterate your interest. It shows initiative and keeps you on their radar.
✨Tip Number 4
Use our website to apply! It’s the best way to ensure your application gets seen. Plus, you can find more resources and tips to help you ace the interview process.
We think you need these skills to ace Telesales Executive (Account Managed) in Wrexham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Telesales Executive role. Highlight your previous sales experience and any relevant skills that match the job description. We want to see how you can bring value to our team!
Showcase Your Communication Skills: Since this role involves a lot of phone work, it's crucial to demonstrate your excellent communication skills in your application. Use clear and concise language, and don’t forget to show off your confident telephone manner!
Be Detail-Oriented: We love detail-oriented candidates! Make sure to mention your organisational skills and how you manage CRM updates. This will show us that you can handle the nitty-gritty of customer interactions effectively.
Apply Through Our Website: Ready to take the plunge? Apply through our website for a smoother process. It’s the best way for us to receive your application and get you one step closer to joining our awesome team!
How to prepare for a job interview at Pure Staff Ltd
✨Know Your Products Inside Out
Before the interview, make sure you understand the core range products you'll be selling. Familiarise yourself with their features and benefits, as well as how they solve customer problems. This knowledge will help you demonstrate your expertise and confidence during the conversation.
✨Prepare for Customer Scenarios
Think about potential customer interactions you might face in the role. Prepare examples of how you would handle re-engaging lapsed customers or conducting a gap analysis. This will show your problem-solving skills and your ability to provide that 'personal service' approach they’re looking for.
✨Show Off Your Organisational Skills
Since the role requires meticulous CRM updates and managing customer records, be ready to discuss how you stay organised. Bring examples of tools or methods you use to prioritise your workload effectively, and highlight any previous experience where you successfully managed multiple tasks.
✨Demonstrate Resilience and Motivation
Telesales can be tough, so be prepared to talk about how you handle rejection and stay motivated. Share specific instances where you overcame challenges in sales or met targets under pressure. This will illustrate your tenacity and determination, which are key traits for this role.
