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For Companies At a Glance
- Tasks: Manage and develop customer portfolios while providing a personal service to key clients.
- Company: Join a dynamic team focused on customer relationships and sales growth.
- Benefits: Competitive salary, career development opportunities, and a supportive work environment.
- Why this job: Make an impact by re-engaging customers and promoting innovative products.
- Qualifications: Sales experience, excellent communication skills, and a proactive mindset.
- Other info: Fast-paced role with opportunities for personal and professional growth.
The predicted salary is between 30000 - 42000 £ per year.
Overview
What you will be doing:
- Managing and developing a portfolio of existing, lapsed, and potential customers
- Providing a 'personal service' approach to key Gold customers
- Selling core range products, completing a customer gap analysis from top-selling lines
- Sourcing new customers within focused geographic areas
- Re-engaging lapsed and lost customers to rebuild relationships and recover business
- Reviewing order history and identifying lost lines, understanding reasons and proposing solutions
- Promoting new product development (NPD), arranging samples and managing follow-ups, securing listings and gathering structured customer feedback on samples
- Supporting clearance stock activity within agreed margin and volume guidelines
- Conducting competitor research and producing a weekly market intelligence report
- Recording all customer interactions, feedback, and insights accurately within the CRM system
- Learning technical aspects of our products and how they solve our customers' problems
Skills
- Tenacious and confident on the phone
- Organised and detail-oriented, especially with CRM updates
- Highly organised with the ability to prioritise workload effectively
- Resilient and motivated, able to perform under pressure and work towards targets
- Collaborative team player with a proactive mindset
- Detail-focused, especially when managing CRM data and customer records
- Previous sales experience, ideally in an office-based or internal sales role
- Excellent communication and interpersonal skills with a confident telephone manner
- Strong information-gathering and questioning skills
- Ability to work through rejection with drive and determination
- Comfortable working to targets and deadlines
- Computer literate
Telesales Executive (Account Managed) employer: Pure Staff Ltd
Contact Detail:
Pure Staff Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Telesales Executive (Account Managed)
✨Tip Number 1
Get to know the company inside out! Research their products, values, and recent news. This will help you tailor your conversations and show that you're genuinely interested in what they do.
✨Tip Number 2
Practice your pitch! Whether it's on the phone or face-to-face, being confident and clear about how you can help potential customers is key. Role-play with a friend or record yourself to improve.
✨Tip Number 3
Follow up like a pro! After any interaction, send a quick message thanking them for their time and reiterating your interest. It shows you're proactive and keeps you top of mind.
✨Tip Number 4
Don’t shy away from rejection! It’s part of the game. Learn from each experience, adjust your approach, and keep pushing forward. Remember, every 'no' gets you closer to a 'yes'!
We think you need these skills to ace Telesales Executive (Account Managed)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Telesales Executive role. Highlight your previous sales experience and any relevant achievements to show us you’re the right fit!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about the role and how your skills can help us manage and develop our customer portfolio effectively.
Showcase Your Communication Skills: Since this role involves a lot of phone work, make sure your application demonstrates your excellent communication skills. We want to see how you can engage with customers and build relationships!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen to join the StudySmarter team!
How to prepare for a job interview at Pure Staff Ltd
✨Know Your Products Inside Out
Before the interview, make sure you understand the core range products you'll be selling. Familiarise yourself with how these products solve customer problems and be ready to discuss them confidently. This will show your potential employer that you're not just interested in the role, but also in the products you'll be representing.
✨Master the Art of Customer Engagement
Since the role involves managing existing and lapsed customers, think about how you would approach re-engaging them. Prepare examples of how you've successfully rebuilt relationships in the past. This will demonstrate your ability to provide a 'personal service' approach that the company values.
✨Show Off Your Organisational Skills
Being detail-oriented is crucial for this position, especially when it comes to CRM updates. Bring examples of how you've effectively managed your workload and prioritised tasks in previous roles. This will highlight your organisational skills and your ability to keep accurate records.
✨Prepare for Target-Driven Questions
Expect questions about how you handle pressure and work towards targets. Think of specific instances where you've met or exceeded sales goals. This will help you convey your resilience and motivation, which are key traits for a Telesales Executive.
