At a Glance
- Tasks: Support logistics operations, manage orders, and ensure excellent customer service.
- Company: Dynamic company in Watford with a focus on seamless operations.
- Benefits: Competitive salary, Monday to Friday hours, and opportunities for growth.
- Other info: Exciting environment with potential for career advancement.
- Why this job: Join a vibrant team and make a difference in logistics and customer satisfaction.
- Qualifications: Strong communication skills, advanced Excel knowledge, and operational experience.
The predicted salary is between 26000 - 28000 € per year.
Responsibilities:
- Liaising with the warehouse regarding instructions, orders, and deliveries.
- Giving excellent customer service and keeping customers updated with orders.
- Managing and responding to queries promptly.
- Liaising between departments and ensuring seamless processes.
- Communicating with customers on status of orders and deliveries.
- Managing stock control.
- Booking delivery dates for manual and pre-booked orders.
- Updating and managing the excel databases and spreadsheets.
- Data uploads for e-platform customers i.e., like Zalando, NEXT etc.
- Analysing customer orders and dates of those orders.
- Creating and issuing of pick sheets, order confirmations, packing lists etc.
Requirements:
- Excellent written and verbal communication skills.
- Advanced Excel skills.
- Operational experience.
- Track record of excellent customer service.
- Excellent Administrative skills.
- Sage experience would be a bonus.
- Knowledge of Zedonk ERP system would be advantageous.
Working hours: Mon-Fri from 8:30am-5pm
Logistics and Operations Assistant employer: Pure Staff Ltd
Join a dynamic team in Watford as a Logistics and Operations Assistant, where we prioritise employee growth and development in a supportive work culture. Enjoy competitive salaries, a collaborative environment, and the opportunity to enhance your skills while contributing to seamless operations and exceptional customer service.
StudySmarter Expert Advice🤫
We think this is how you could land Logistics and Operations Assistant
✨Tip Number 1
Network like a pro! Reach out to people in the logistics and operations field on LinkedIn or at local events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to logistics and customer service. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Show off your Excel skills! If you get the chance, bring examples of how you've used spreadsheets in past roles. This will demonstrate your advanced skills and make you stand out as a candidate.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Logistics and Operations Assistant
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Logistics and Operations Assistant role. Highlight your relevant experience, especially in customer service and Excel skills, as these are key for us.
Craft a Compelling Cover Letter:Your cover letter should tell us why you’re the perfect fit for this position. Share specific examples of how you've managed queries or liaised between departments in the past.
Show Off Your Communication Skills:Since excellent written communication is a must, ensure your application is clear and free from errors. We want to see that you can communicate effectively right from the start!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role without any hiccups.
How to prepare for a job interview at Pure Staff Ltd
✨Know Your Logistics
Make sure you brush up on logistics terminology and processes. Familiarise yourself with how warehouse operations work, as well as the importance of stock control and order management. This will show that you understand the role and can hit the ground running.
✨Excel Skills on Display
Since advanced Excel skills are a must for this position, be prepared to discuss your experience with spreadsheets. Bring examples of how you've used Excel in previous roles, whether it's for data analysis or managing databases. If you can, practice some common Excel functions beforehand!
✨Customer Service is Key
This role requires excellent customer service skills, so think of specific examples where you've gone above and beyond for a customer. Be ready to share how you handled difficult situations and what steps you took to ensure customer satisfaction.
✨Communication is Crucial
As you'll be liaising between departments and with customers, strong communication skills are essential. Prepare to demonstrate your verbal and written communication abilities. You might even want to practice explaining complex information clearly and concisely, as this will be vital in your role.
