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For Companies At a Glance
- Tasks: Handle inbound and outbound calls, manage customer queries via phone and email.
- Company: Join a dynamic team in Hesketh Lane, Lancashire, focused on excellent customer service.
- Benefits: Enjoy a positive work environment with opportunities for growth and development.
- Why this job: Perfect for those who love interacting with people and want to make a difference.
- Qualifications: Good communication skills and previous customer service experience are essential.
- Other info: A positive attitude and strong timekeeping are key to success in this role.
Are you an Customer Service Advisor looking for your next opportunity? Pure Staff have a fantastic job opportunity for hardworking and reliable Customer Service Advisor to join our client in Walton Summit, Bamber Bridge. Working hours 9am – 6pm Monday to Friday Pay rate £12.50 p/h Details about this Customer Service Advisor opportunity: Inbound and outbound calls to customers and depots Dealing with customer queries via telephone and email Meeting and greeting customers and visitors Manage correspondence by answering emails and sorting mail Filing and paper management Requirements: Good communication skills Customer service skills A positive, energetic attitutde Good timekeeping and attendance Experience dealing with customers Able to work to a high standard If you are interested in this Administrator role, then please apply with your most recent CV. Pure Staff has partnered with a leading perks scheme to offer temporary workers exclusive discounts and savings on big and small purchases. Offers are subject to change but generally include; electronics, travel, clothing, home & entertainment, and fitness & wellbeing. You'll receive an invitation for free access once you've received your first payment so you can start enjoying your perks right away! #INDBI
Customer Service Advisor employer: Pure Staff Ltd
Contact Detail:
Pure Staff Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Advisor
✨Tip Number 1
Make sure to showcase your communication skills during the interview. Practice common customer service scenarios and how you would handle them, as this will demonstrate your ability to deal with queries effectively.
✨Tip Number 2
Highlight any previous experience in customer service roles. Be prepared to share specific examples of how you managed customer interactions, as this will show that you can meet the high standards expected in this position.
✨Tip Number 3
Show your positive and energetic attitude during the interview. Employers are looking for candidates who can bring enthusiasm to the team, so let your personality shine through!
✨Tip Number 4
Demonstrate your timekeeping and organizational skills by discussing how you manage your tasks and prioritize your workload. This is crucial for a role that involves handling multiple customer queries efficiently.
We think you need these skills to ace Customer Service Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience and skills. Emphasize any previous roles where you handled inbound and outbound calls, dealt with customer queries, or managed correspondence.
Craft a Strong Cover Letter: Write a cover letter that showcases your positive attitude and energetic approach. Mention specific examples of how you've successfully resolved customer issues in the past.
Highlight Communication Skills: In your application, clearly demonstrate your communication skills. Provide examples of how you've effectively communicated with customers via telephone and email.
Showcase Time Management: Discuss your ability to manage time effectively and maintain high standards in your work. Mention any relevant experiences where you had to prioritize tasks or meet deadlines.
How to prepare for a job interview at Pure Staff Ltd
✨Show Your Communication Skills
Since the role involves dealing with customer queries via telephone and email, it's crucial to demonstrate your communication skills during the interview. Practice clear and concise responses, and be ready to showcase how you handle difficult conversations.
✨Highlight Your Customer Service Experience
Make sure to discuss any previous experience you have in customer service. Share specific examples of how you've successfully resolved customer issues or improved their experience, as this will show your capability in the role.
✨Demonstrate a Positive Attitude
A positive and energetic attitude is key for this position. During the interview, maintain a friendly demeanor and express enthusiasm for the role and the company. This will help convey that you are a good fit for their team.
✨Prepare for Common Scenarios
Be ready to answer situational questions that may arise in customer service roles. Think about how you would handle specific scenarios, such as an upset customer or a high-volume call period, and articulate your thought process clearly.
