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For Companies At a Glance
- Tasks: Manage and develop customer portfolios while providing a personal service to key clients.
- Company: Join a dynamic team focused on innovative sales strategies.
- Benefits: Competitive salary, flexible working hours, and opportunities for growth.
- Why this job: Make an impact by re-engaging customers and promoting exciting new products.
- Qualifications: Sales experience and strong communication skills are essential.
- Other info: Fast-paced environment with plenty of opportunities to learn and grow.
The predicted salary is between 30000 - 42000 £ per year.
What you will be doing:
- Managing and developing a portfolio of existing, lapsed, and potential customers
- Providing a personal service approach to key Gold customers
- Selling core range products, completing a customer Gap analysis from top-selling lines
- Sourcing new customers within focused geographic areas
- Re-engaging lapsed and lost customers to rebuild relationships and recover business
- Reviewing order history and identifying lost lines, understanding reasons and proposing solutions
- Promoting new product development (NPD), arranging samples and managing follow-ups, securing listings and gathering structured customer feedback on samples
- Supporting clearance stock activity within agreed margin and volume guidelines
- Conducting competitor research and producing a weekly market intelligence report
- Recording all customer interactions, feedback, and insights accurately within the CRM system
- Learning technical aspects of our products and how they solve our customers' problems.
Skills:
- Tenacious and confident on the phone
- Organised and detail-oriented, especially with CRM updates
- Highly organised with the ability to prioritise workload effectively
- Resilient and motivated, able to perform under pressure and work towards targets
- Collaborative team player with a proactive mindset
- Detail-focused, especially when managing CRM data and customer records
- Previous sales experience, ideally in an office-based or internal sales role
- Excellent communication and interpersonal skills with a confident telephone manner
- Strong information-gathering and questioning skills
- Ability to work through rejection with drive and determination
- Comfortable working to targets and deadlines
- Computer literate
Locations
Telesales Executive (Account Managed) in Wales, Wrexham employer: Pure Staff - Head Office - Permanent
Contact Detail:
Pure Staff - Head Office - Permanent Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Telesales Executive (Account Managed) in Wales, Wrexham
✨Tip Number 1
Get to know the company inside out! Research their products, values, and recent news. This will help you tailor your conversations and show that you're genuinely interested in what they do.
✨Tip Number 2
Practice your pitch! Role-play with a friend or in front of a mirror. The more confident you sound on the phone, the better your chances of making a great impression.
✨Tip Number 3
Be proactive! Don’t just wait for opportunities to come to you. Reach out to potential customers and re-engage lapsed ones. Show them how you can solve their problems with our products.
✨Tip Number 4
Keep track of your interactions! Use the CRM system effectively to record feedback and insights. This not only helps you stay organised but also shows your attention to detail, which is key for this role.
We think you need these skills to ace Telesales Executive (Account Managed) in Wales, Wrexham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Telesales Executive role. Highlight any previous sales experience and your ability to manage customer relationships, as this is key for us.
Craft a Compelling Cover Letter: Your cover letter should tell us why you’re the perfect fit for the job. Use it to showcase your tenacity and confidence on the phone, and how you’ve successfully re-engaged customers in the past.
Showcase Your Organisational Skills: Since being organised is crucial for this role, mention any tools or methods you use to keep track of customer interactions and CRM updates. We love detail-oriented candidates!
Be Yourself!: We want to get to know the real you, so let your personality shine through in your application. Don’t be afraid to show your proactive mindset and collaborative spirit!
How to prepare for a job interview at Pure Staff - Head Office - Permanent
✨Know Your Products Inside Out
Make sure you understand the core range products and how they solve customer problems. Familiarise yourself with any new product developments and be ready to discuss how these can benefit potential clients.
✨Master the Art of CRM
Since being detail-oriented is key, practice using a CRM system if you can. Be prepared to talk about how you’ve used CRM tools in the past to manage customer interactions and maintain accurate records.
✨Showcase Your Sales Experience
Be ready to share specific examples from your previous sales roles. Highlight how you’ve successfully managed customer portfolios, re-engaged lapsed customers, or met targets under pressure.
✨Prepare for Common Questions
Anticipate questions about handling rejection and working towards targets. Think of examples that demonstrate your resilience and motivation, as well as your ability to collaborate with a team.
