At a Glance
- Tasks: Manage and develop customer relationships while selling core products and sourcing new clients.
- Company: Dynamic company focused on customer engagement and sales growth.
- Benefits: Competitive salary, performance bonuses, and opportunities for career advancement.
- Other info: Fast-paced environment with plenty of room for personal and professional growth.
- Why this job: Join a vibrant team and make a real impact in customer relations and sales.
- Qualifications: Sales experience and strong communication skills are essential.
The predicted salary is between 28800 - 43200 £ per year.
What you will be doing:
- Managing and developing a portfolio of existing, lapsed, and potential customers
- Providing a personal service approach to key Gold customers
- Selling core range products
- Completing a customer Gap analysis from top-selling lines
- Sourcing new customers within focused geographic areas
- Re-engaging lapsed and lost customers to rebuild relationships and recover business
- Reviewing order history and identifying lost lines, understanding reasons and proposing solutions
- Promoting new product development (NPD), arranging samples and managing follow-ups, securing listings and gathering structured customer feedback on samples
- Supporting clearance stock activity within agreed margin and volume guidelines
- Conducting competitor research and producing a weekly market intelligence report
- Recording all customer interactions, feedback, and insights accurately within the CRM system
- Learning technical aspects of our products and how they solve our customers' problems.
Skills:
- Tenacious and confident on the phone
- Organised and detail-oriented, especially with CRM updates
- Highly organised with the ability to prioritise workload effectively
- Resilient and motivated, able to perform under pressure and work towards targets
- Collaborative team player with a proactive mindset
- Detail-focused, especially when managing CRM data and customer records
- Previous sales experience, ideally in an office-based or internal sales role
- Excellent communication and interpersonal skills with a confident telephone manner
- Strong information-gathering and questioning skills
- Ability to work through rejection with drive and determination
- Comfortable working to targets and deadlines
- Computer literate
Telesales Executive (Account Managed) in Chester employer: Pure Staff - Head Office - Permanent
As a Telesales Executive at our company, you will thrive in a dynamic and supportive work environment that prioritises personal development and team collaboration. We offer competitive benefits, including flexible working arrangements and opportunities for career advancement, all while fostering a culture of innovation and customer-centricity. Join us in a location that not only values your contributions but also encourages a healthy work-life balance, making it an ideal place for those seeking meaningful and rewarding employment.
Contact Details:
Pure Staff - Head Office - Permanent Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Telesales Executive (Account Managed) in Chester
✨Tip Number 1
Get to know the company inside out! Research their products, values, and recent news. This will help you tailor your conversations and show that you're genuinely interested in what they do.
✨Tip Number 2
Practice your pitch! Role-play with a friend or in front of the mirror. Make sure you can confidently explain how your skills match the job description, especially your experience with CRM systems and customer engagement.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral!
✨Tip Number 4
Don’t forget to follow up! After your interview, send a thank-you email. Mention something specific from your conversation to remind them why you’re the perfect fit for the Telesales Executive role.
We think you need these skills to ace Telesales Executive (Account Managed) in Chester
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Telesales Executive role. Highlight your previous sales experience and any relevant achievements to show us you’re the right fit!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about the role and how your skills can help us manage and develop our customer portfolio effectively.
Showcase Your Communication Skills:Since this role involves a lot of phone work, make sure your application demonstrates your excellent communication skills. We want to see how you can engage with customers and build relationships!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Pure Staff - Head Office - Permanent
✨Know Your Products Inside Out
Make sure you understand the core range products you'll be selling. Familiarise yourself with their features and benefits, as well as how they solve customer problems. This knowledge will help you answer questions confidently and demonstrate your expertise during the interview.
✨Showcase Your Customer Relationship Skills
Prepare examples of how you've successfully managed customer relationships in the past. Highlight your ability to re-engage lapsed customers and build rapport with key accounts. This will show that you can provide the 'personal service' approach that the role requires.
✨Demonstrate Your Organisational Skills
Be ready to discuss how you manage your workload and keep track of customer interactions. Mention any tools or methods you use for CRM updates and prioritising tasks. This will reassure the interviewer that you're detail-oriented and can handle the demands of the role.
✨Prepare for Rejection and Resilience Questions
Expect questions about how you handle rejection and pressure. Think of specific instances where you've overcome challenges in sales. Showing your tenacity and motivation will highlight your suitability for a target-driven environment.
