At a Glance
- Tasks: Coordinate clinic operations and support consultants for seamless patient care.
- Company: Join Pure Sports Medicine, a leader in musculoskeletal and sports medicine.
- Benefits: Competitive salary, training opportunities, and staff wellbeing initiatives.
- Other info: Dynamic role in a central London clinic with great facilities.
- Why this job: Make a real difference in patient care while working in a supportive team.
- Qualifications: Experience in healthcare administration and excellent communication skills.
The predicted salary is between 26000 - 26000 £ per year.
We are looking for a compassionate and organised Clinical Services Administrator to join our Administrative teams across London. Pure Sports Medicine is committed to creating a diverse and inclusive environment with a cultural and social mix of individuals who are welcomed and treated equally regardless of their race, ethnicity, national origin, religion, gender, gender identity or expression, sexual orientation, genetics, disability, or age.
The Role
Pure Sports Medicine is a leader in musculoskeletal and sports medicine, providing world-class, patient-centred care through a multidisciplinary model. Our team of clinicians, including sports medicine consultants, physiotherapists, and other specialists, work together to help individuals recover, perform, and live without pain. Across our London clinics, we create a professional and welcoming environment that reflects the high standard of care we deliver every day.
We are seeking an organised, proactive and personable Clinical Services Administrator to support the day-to-day running of our clinical services, with a strong focus on consultant support and clinic coordination. This is a key role in ensuring our consultants can deliver seamless patient care, and that clinic operations run efficiently and compliantly. You will report directly to the Consultant Services Manager and be an integral part of the front-of-house and clinical admin team.
Please send your CV and a short covering letter outlining your suitability for the role and why you would like to join Pure Sports Medicine.
We are looking for someone who is passionate about maintaining the high standard of patient care and experience at Pure Sports Medicine. The successful post holder will be responsible for:
- Work closely with consultants to coordinate their clinic diaries and appointment schedules
- Act as a key point of contact for patients and consultants regarding patient bookings, follow-ups, and clinic needs
- Ensure smooth running of consultant sessions, including preparation of clinic rooms and materials
- Send referrals to third-party providers (e.g. imaging centres or pathology labs) and monitor progress
- Liaise with the clinical team to ensure results are tracked, followed up, and sent to the appropriate parties in a timely manner
- Support internal communication and care coordination between multidisciplinary teams
- Welcome patients and visitors to the clinic in a professional and friendly manner
- Manage patient bookings, cancellations, and enquiries via phone, email, and in person
- Maintain accurate, confidential patient records in accordance with GDPR and clinic policies
- Assist patients with queries relating to their care pathway or upcoming appointments
Clinic Operations
- Perform regular stock checks for medical supplies, consumables, and equipment
- Monitor and order clinical stock, including medications, to ensure availability and compliance
- Oversee safe handling, recording, and reconciliation of any drugs stored onsite
- Maintain a clean, organised and safe clinical environment, supporting CQC and internal standards
- Support with daily opening and closing procedures and general clinic upkeep
Finance and Systems
- Process patient payments and issue invoices and receipts
- Assist with reconciliation of daily takings and financial queries
- Liaise with the Finance team when required
Previous experience in a healthcare administration, clinical receptionist, or medical secretary role
Excellent interpersonal and communication skills, both written and verbal
High attention to detail and strong organisational skills
Ability to manage multiple tasks and work calmly under pressure
Confident using Microsoft Office and able to learn new systems quickly
Professional, approachable, and team-oriented attitude
Experience supporting consultants or clinicians in a private healthcare setting
Familiarity with stock control or drug inventory procedures
Understanding of clinical environments and care delivery pathways
Competitive salary starting from £26,000 per annum
Work alongside expert clinicians in a respected, high-performing environment
Be part of a friendly, collaborative, and patient-focused team
Opportunities for training and professional development
Staff wellbeing initiatives and team events
Central London clinic with excellent facilities
Clinical Services Coordinator – London Clinic (Growth & Training) employer: Pure Sports Medicine
Pure Sports Medicine is an exceptional employer, offering a supportive and inclusive work environment in the heart of London. As a Clinical Services Coordinator, you will be part of a dedicated team that prioritises patient care while benefiting from opportunities for professional growth and development. With a focus on staff wellbeing and collaboration, you'll thrive in a high-performing clinic that values your contributions and fosters a culture of excellence.
StudySmarter Expert Advice🤫
We think this is how you could land Clinical Services Coordinator – London Clinic (Growth & Training)
✨Tip Number 1
Network like a pro! Reach out to your connections in the healthcare field, especially those who might know about openings at Pure Sports Medicine. A friendly chat can sometimes lead to opportunities that aren’t even advertised!
✨Tip Number 2
Prepare for the interview by researching the company and its values. Understand what makes Pure Sports Medicine tick, and be ready to share how your skills align with their mission of providing top-notch patient care.
✨Tip Number 3
Practice your responses to common interview questions. Think about how your previous experience in healthcare administration can help you excel as a Clinical Services Coordinator. Confidence is key!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team at Pure Sports Medicine.
We think you need these skills to ace Clinical Services Coordinator – London Clinic (Growth & Training)
Some tips for your application 🫡
Show Your Passion:When writing your cover letter, let us know why you're excited about joining Pure Sports Medicine. Share your passion for patient care and how you can contribute to our high standards.
Tailor Your CV:Make sure your CV highlights relevant experience in healthcare administration or similar roles. We want to see how your skills align with the responsibilities of the Clinical Services Coordinator position.
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your qualifications.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Pure Sports Medicine
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Clinical Services Coordinator. Familiarise yourself with the key tasks like coordinating clinic diaries and managing patient bookings. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Interpersonal Skills
As this role requires excellent communication and interpersonal skills, prepare examples from your past experiences where you've successfully interacted with patients or worked in a team. Highlight how your friendly and professional attitude can contribute to a positive patient experience.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the clinic's approach to patient care or how they support their staff's professional development. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
✨Demonstrate Organisational Skills
Since the role involves managing multiple tasks under pressure, be ready to discuss how you prioritise and organise your workload. Share specific strategies or tools you use to stay on top of things, which will reassure them of your ability to handle the demands of the job.
