B2D Supply Chain Executive

B2D Supply Chain Executive

Location: Bristol (Hybrid, minimum 2 days in office)
Salary: £40,000 - £45,000

About Us

PURE is helping shape the future of urban mobility through award-winning electric scooters. We design products that make getting around cities simpler, cleaner, and more enjoyable, and we're building a growing international distributor network to bring our products to customers around the world.

About the Role

We're looking for a highly organised B2D Supply Chain Executive to join our Operations team.

You'll be responsible for managing distributor orders from purchase order through to delivery, working closely with distributors, manufacturing partners, freight providers, and internal teams to keep products and spare parts moving efficiently through the supply chain.

This is a varied role that combines order management, logistics coordination, trade compliance, and distributor support. You'll play a key role in ensuring our distributors receive the products, parts, and information they need to deliver a great customer experience.

The role works across Supply Chain and Commercial, acting as the operational point of contact for distributor-related activity.

Key Responsibilities

Distributor Support & Order Management

• Act as the day-to-day operational contact for assigned distributors.

• Build strong working relationships and provide timely updates on orders, production schedules, and shipments.

• Manage distributor purchase orders from placement through to delivery.

• Coordinate with manufacturing partners and logistics providers to ensure orders are processed and dispatched accurately.

• Track shipments through to delivery and proactively resolve issues when they arise.

• Support regular distributor review meetings and operational discussions.

Logistics & Trade Compliance

• Coordinate domestic and international shipments.

• Prepare and manage shipping documentation, including commercial invoices, packing lists, and transport paperwork.

• Ensure products are classified correctly using HS codes and support wider trade compliance activities.

• Work with freight forwarders and manufacturing partners to ensure documentation is accurate and received on time.

• Maintain accurate records and support audit-ready compliance processes.

Spare Parts & Warranty Operations

• Coordinate the supply of spare parts to distributors and repair centres.

• Monitor parts availability and escalates shortages where required.

• Support the RMA process, ensuring returned products and parts are tracked and processed correctly.

• Help ensure warranty-related activity is managed in line with internal policies and approvals.

Distributor Onboarding

• Support the onboarding of new distributors and operational partners.

• Coordinate access to systems, training materials, processes, and documentation.

• Ensure distributors are set up to order products, access spare parts, and manage warranty claims effectively.

Skills & Experience

Essential

• Experience in a supply chain, logistics, operations, account coordination, or customer operations role.

• Experience managing orders from purchase order through to delivery.

• Exposure to international shipping, logistics, import/export processes, or trade compliance.

• Strong organisational skills with the ability to manage multiple priorities simultaneously.

• Confident communicator who can build effective relationships with both internal teams and external partners.

• Comfortable working with ERP systems and Excel.

• Naturally detail-oriented with a proactive approach to problem solving.

Desirable

• Experience working with distributors, retailers, or international partners.

• Knowledge of shipping documentation, commercial invoices, and HS codes.

• Experience within consumer goods, manufacturing, mobility, or a fast-growing business environment.