Pure Retirement is seeking an IT Service Desk Manager in the UK to lead first/second line support, drive performance and continuous improvement across the team. You will partner with the Head of IT to prioritise work and optimise service delivery.
You will develop a motivated, skilled team, embed standard ticket-handling processes and ensure high customer satisfaction through effective escalation and problem solving.
#J-18808-Ljbffr
IT Service Desk Lead: Build & Elevate High-Impact Support in Leeds employer: Pure Retirement
At Age Partnership, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters collaboration and innovation. Located in the vibrant Thorpe Park area of Leeds, our hybrid working model supports a healthy work-life balance while providing ample opportunities for professional growth through extensive training and development programmes. Join us to be part of a forward-thinking team where your contributions directly impact business decisions and customer experiences.
