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For Companies At a Glance
- Tasks: Assist with mortgage applications and client communications in a fast-paced environment.
- Company: Join an award-winning financial services brokerage in the heart of London.
- Benefits: Enjoy a competitive salary, bonuses, and opportunities for professional development.
- Why this job: Great chance to grow your career while working with high-profile clients in a dynamic team.
- Qualifications: 3 years of mortgage admin experience and excellent communication skills required.
- Other info: CeMAP qualification is a plus; ideal for driven individuals looking to make an impact.
The predicted salary is between 42000 - 49000 £ per year.
Job Description
Mortgage Administrator – London
Are you an experienced mortgage administrator who loves everything mortgages?
Join our client, a high-end, boutique financial services brokerage in London that works on complex, high-value cases and serves discerning clients.
This is a fast-paced, collaborative environment where precision, client care, and specialist knowledge are prized. You\’ll be part of a team helping clients whose financial lives are sophisticated and often cross-jurisdictional.
Responsibilities:
Key mortgage applications and manage them through the full lifecycle, from submission to lender offer.
Liaise proactively with lenders, solicitors, clients, and internal stakeholders to drive momentum.
Prepare and maintain client files, documents, and compliance records to exacting standards.
Undertake product research and support consultants in preparation for client meetings.
Experience required:
- You will bring at least three years\’ experience in mortgage administration, ideally in specialist or complex cases.
- A career administrator who does not desire to move into advice.
- You\’re confident in keying applications, structuring files, and handling issues quickly and decisively.
- You have excellent communication skills — polished over the phone, in writing, and with high-net-worth clientele.
- You have a strong client service mindset and can operate with high discretion.
- You\’re a team player who also uses initiative when things get busy.
- CeMAP qualification is a plus, but not essential.
Up to £45,000 basic salary (dependent on experience) + bonus & benefits
Mortgage Administrator employer: Pure Resourcing
Contact Detail:
Pure Resourcing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Mortgage Administrator
✨Tip Number 1
Network with professionals in the mortgage industry. Attend local finance events or join online forums where you can connect with current Mortgage Administrators or Paraplanners. This can give you insights into the role and potentially lead to referrals.
✨Tip Number 2
Familiarise yourself with the latest mortgage products and trends. Being knowledgeable about current offerings will not only help you in interviews but also demonstrate your commitment to the field and your ability to assist clients effectively.
✨Tip Number 3
Practice your communication skills, especially over the phone. Since the role requires a confident telephone manner, consider role-playing scenarios with friends or family to enhance your customer service skills and build your confidence.
✨Tip Number 4
Research the company thoroughly before applying. Understand their values, culture, and the specific services they offer. Tailoring your approach based on this knowledge can set you apart from other candidates and show your genuine interest in joining their team.
We think you need these skills to ace Mortgage Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in mortgage administration. Emphasise your skills in keying mortgage applications and any specific achievements that demonstrate your problem-solving abilities.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention your experience with High Net Worth clients and how your communication skills make you a great fit for the team.
Highlight Relevant Qualifications: If you have a CeMAP qualification or any other relevant certifications, be sure to mention them prominently in your application. This will show that you are serious about your professional development in the mortgage sector.
Showcase Your Teamwork Skills: In your application, provide examples of how you've successfully worked as part of a team in previous roles. This is important as the job requires collaboration with Financial Consultants and other stakeholders.
How to prepare for a job interview at Pure Resourcing
✨Showcase Your Experience
Make sure to highlight your three years of mortgage administration experience during the interview. Be prepared to discuss specific examples of keying mortgage applications and how you've successfully managed client files in the past.
✨Demonstrate Communication Skills
Since outstanding communication is crucial for this role, practice articulating your thoughts clearly. Prepare to discuss how you've effectively liaised with clients, solicitors, and lenders, showcasing your confident telephone manner and customer service skills.
✨Problem-Solving Scenarios
Be ready to provide examples of how you've resolved issues quickly and efficiently in previous roles. This will demonstrate your ability to handle challenges and show that you can think on your feet, which is essential in a fast-paced environment.
✨Research the Company
Familiarise yourself with the financial services brokerage and its reputation in the industry. Understanding their values and recent achievements will help you tailor your responses and show genuine interest in joining their team.
