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- Tasks: Lead a small team in managing credit control and resolving complex customer issues.
- Company: Dynamic finance team based in Bury St Edmunds, Suffolk.
- Benefits: Competitive salary, supportive work environment, and opportunities for career advancement.
- Other info: Join a collaborative team focused on continuous improvement.
- Why this job: Step up your career while making a real impact in credit control.
- Qualifications: Experience in credit control and team leadership is essential.
The predicted salary is between 30000 - 40000 £ per year.
We are seeking an experienced Credit Control Supervisor to join our finance team based in Bury St Edmunds. This role is ideal for a senior credit controller looking to take the next step or an existing supervisor who enjoys leading a small team while remaining hands-on. You will be responsible for supervising a small credit control team, managing day-to-day credit activities, and resolving escalated and complex customer account issues. The role combines leadership responsibilities with core credit control duties.
Key Responsibilities
- Supervise and support a small team of credit controllers
- Allocate workloads and monitor team performance
- Resolve escalated or complex account and payment issues
- Maintain strong relationships with customers and internal stakeholders
- Review and manage credit limits in line with company policy
- Ensure timely collection of outstanding debts and reduction of aged debt
- Assist with month-end reporting and debtor analysis
- Support continuous improvement of credit control processes
- Cover and assist with day-to-day credit control tasks as required
Skills Experience
- Proven experience within credit control, at senior or supervisory level
- Previous experience supervising or mentoring others is desirable
- Good organisational skills with strong attention to detail
Credit Controller Supervisor in Suffolk employer: Pure Resourcing Solutions
Contact Detail:
Pure Resourcing Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Credit Controller Supervisor in Suffolk
✨Tip Number 1
Network like a pro! Reach out to your connections in the finance sector, especially those who work in credit control. A friendly chat can lead to insider info about job openings that might not even be advertised yet.
✨Tip Number 2
Prepare for interviews by brushing up on your leadership skills. Since this role involves supervising a team, be ready to share examples of how you've successfully managed or mentored others in the past.
✨Tip Number 3
Showcase your problem-solving abilities! Be prepared to discuss specific instances where you resolved complex customer account issues. This will demonstrate your hands-on experience and readiness for the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Credit Controller Supervisor in Suffolk
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in credit control and any supervisory roles you've held. We want to see how your skills match up with what we're looking for, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Credit Control Supervisor role. Share specific examples of how you've led teams or resolved complex issues in the past.
Showcase Your Leadership Skills: Since this role involves supervising a team, make sure to highlight your leadership experience. We love seeing how you’ve motivated others and improved processes in your previous roles.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Pure Resourcing Solutions
✨Know Your Numbers
Brush up on your credit control metrics and key performance indicators. Be ready to discuss how you've improved collection rates or reduced aged debt in your previous roles. This shows you understand the financial landscape and can contribute effectively.
✨Showcase Your Leadership Style
Prepare examples of how you've successfully led a team in the past. Think about specific situations where you resolved conflicts or motivated your team to meet targets. This will demonstrate your ability to supervise and support others while being hands-on.
✨Customer Relationships Matter
Be prepared to talk about how you've built and maintained strong relationships with customers and internal stakeholders. Share specific examples of how you've handled complex account issues, as this will highlight your problem-solving skills and customer service focus.
✨Continuous Improvement Mindset
Think about ways you've contributed to improving credit control processes in your previous roles. Discuss any initiatives you've led or participated in that enhanced efficiency or accuracy. This shows you're proactive and committed to making a positive impact.