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- Tasks: Manage customer expectations and support a busy Sales Administration team.
- Company: Join an industry-leading organisation that values its people.
- Benefits: Competitive salary up to £33,700, hybrid work after probation, and bonus potential.
- Why this job: Be part of a dynamic team and make a real impact in customer relations.
- Qualifications: Previous high-level administration experience in a customer-focused environment is essential.
- Other info: Great opportunity for career growth in a fast-paced environment.
The predicted salary is between 24000 - 28000 £ per year.
Monday- Friday 9-5pm Ipswich, Office based (then Hybrid after probation period) up to £33,700- Depending on experience (£37,000 inc bonus). Pure are delighted to be working with an industry leading organisation on the outskirts of Ipswich town centre. This organisation truly values their people, and this is an exciting opportunity to join a busy Sales Administration team where you will add value from the start.
Please apply if you have previous high level of administration experience ideally within a customer focussed sales office/environment. Logistics or transport administration experience would be desirable.
Key Responsibilities- Manage customer expectations by organising pricing of materials to meet project deadlines.
- Previous experience in processing quotes, sales and purchase orders and invoices is preferred.
- Problem solve and seek solutions is essential as is the ability to control workload with varying demands, whilst applying attention to detail with a diplomatic and pro‑active approach.
- Prioritise workload and manage time to meet department KPI's.
- Check/monitor stock levels to meet customer requirements.
- Plan and schedule customer deliveries to suit project timescales.
- Work as an integral part of a busy team.
- Provide support to other team members to meet the needs of the department/business.
- General administrative duties to support Customer Service related tasks (non‑conformances, credit note requests, returns, Invoice queries).
- Proactive participation in team meetings/workshops to expand knowledge and enhance team performance/development.
- Preparing Project Quotations Documents Processing.
- Processing Sales and purchase orders.
- Preparing/checking customers invoices.
- Data validation / attention to detail checking customer purchase orders/project information.
- Extensive Customer focussed communications: Proactively managing customer relations with both approved contractors, suppliers and external sales teams.
- Managing inter‑departmental communications relating to project quotes/orders/deliveries/invoicing.
- Co‑ordination of project pricing, deliveries and problem‑solving customer queries.
- Ability to adapt communication style/approach to manage a diverse range of tasks throughout the project process.
- Sound administrative experience.
- High degree of accuracy to support data validation/processing.
- Experienced order processor.
- Proven organisational abilities.
- Excellent communication skills (both verbal and written mediums).
- Ability to work successfully within a fast‑paced environment.
- Ability to problem solve and seek pro‑active solutions.
- Ability to prioritise workload according to varying deadlines.
Sales Office Co-Ordinator employer: Pure Resourcing Solutions Limited
Contact Detail:
Pure Resourcing Solutions Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Office Co-Ordinator
✨Tip Number 1
Get to know the company before your interview! Research their values, culture, and recent projects. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since this role involves a lot of customer interaction, make sure you can articulate your thoughts clearly and confidently. Role-play with a friend or use online resources to sharpen your skills.
✨Tip Number 3
Prepare examples from your past experience that highlight your problem-solving abilities and attention to detail. Think of specific situations where you successfully managed customer expectations or resolved issues.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the position. Plus, it’s a great way to reiterate your interest in the role.
We think you need these skills to ace Sales Office Co-Ordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your previous administration experience, especially in customer-focused sales environments. We want to see how your skills match the key responsibilities listed in the job description!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're excited about the Sales Office Co-ordinator role and how your experience makes you the perfect fit. Don’t forget to mention your problem-solving skills!
Showcase Your Communication Skills: Since this role involves extensive customer communication, make sure to demonstrate your excellent verbal and written communication skills in your application. We love seeing candidates who can adapt their style to different situations!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and we can’t wait to see your application come through!
How to prepare for a job interview at Pure Resourcing Solutions Limited
✨Know Your Stuff
Before the interview, make sure you understand the key responsibilities of a Sales Office Co-ordinator. Brush up on your knowledge of processing quotes, sales orders, and invoices. Being able to discuss your previous experience in these areas will show that you're ready to hit the ground running.
✨Show Off Your Problem-Solving Skills
Prepare examples of how you've tackled challenges in past roles. Think about times when you had to manage customer expectations or resolve issues quickly. This will demonstrate your ability to think on your feet and find solutions, which is crucial for this role.
✨Communicate Clearly
Since excellent communication skills are a must, practice articulating your thoughts clearly and concisely. Be ready to adapt your communication style based on who you're speaking with, whether it's a customer or a team member. This will highlight your versatility and interpersonal skills.
✨Be Team-Oriented
This role involves working as part of a busy team, so be prepared to discuss how you've collaborated with others in the past. Share examples of how you've supported colleagues or contributed to team goals. Showing that you can work well with others will make you a more attractive candidate.
