Traffic Planner in Norwich

Our client, a well-established and growing transport and logistics business, is seeking an experienced and motivated National Traffic Planner to join their busy General Haulage operation. This is an excellent opportunity for an organised and proactive individual looking to further develop their career within a successful business that genuinely invests in its people and offers clear progression opportunities.

The Role

As a National Traffic Planner, you will play a key role in the day-to-day management and optimisation of a national general haulage fleet. Working within a fast-paced transport environment, you will be responsible for ensuring customer requirements are met efficiently while maintaining high service standards.

Key Responsibilities

• Planning and optimising the daily operation of a national general haulage fleet.
• Allocating work effectively across company vehicles and a trusted subcontractor network.
• Building and maintaining strong relationships with customers, ensuring service expectations are consistently achieved.
• Liaising with drivers on a daily basis, providing instructions and resolving operational issues.
• Monitoring vehicle movements and responding promptly to any transport challenges.
• Working closely with colleagues across the wider business to ensure smooth operational delivery.
• Maintaining accurate transport records and ensuring compliance with company procedures and relevant legislation.
• Coordinating vehicle presentations for inspections and MOTs through approved service providers.

The successful candidate will ideally have:

• Previous experience within transport planning, logistics, haulage or a traffic office environment.
• Strong communication and customer service skills.
• Excellent organisational abilities and the capacity to manage competing priorities.
• Good problem-solving skills and confidence in decision-making.
• The ability to remain calm and effective under pressure.
• Strong IT skills, including Microsoft Office applications.
• Experience using transport management systems, although this is advantageous rather than essential.
• A positive, enthusiastic approach and a desire to develop within a growing business.

What's on Offer?

In return, our client offers:

• Competitive salary of £40,000 - £45,000.
• Performance-related bonus.
• Comprehensive benefits package.
• Ongoing training and professional development opportunities.
• Access to health and wellbeing support services.
• Life assurance and additional employee protection benefits.
• Clear opportunities for career progression within a growing and ambitious organisation.

Apply Now

If you are an experienced transport professional looking for your next challenge and want to join a forward-thinking business where your contribution will be recognised and rewarded, we would love to hear from you. For more information, please contact Emily at Pure.