Pure Resourcing Solutions Limited is partnering with a growing SaaS business to recruit a Technical Support Analyst in Norwich. This hybrid role offers a 35-hour week, a two-day-a-week Norwich office presence, and a clear path to help customers get the most from the software.
You will handle 1st/2nd line support, onboarding, training, troubleshooting, and documentation, while building strong customer relationships. A bonus is available and occasional travel to London may be required.
#J-18808-Ljbffr
SaaS Technical Support & Onboarding Specialist (Hybrid) in Norwich employer: Pure Resourcing Solutions Limited
Join a leading manufacturer in the construction materials sector that prioritises employee wellbeing and development. With a strong commitment to training, including full Microsoft certification support, and a culture that values people, you will thrive in an environment recognised for its Investors in People Platinum status. This role not only offers competitive benefits but also the chance to work on innovative digital solutions in a collaborative team setting in Ipswich.
Contact Details:
Pure Resourcing Solutions Limited Recruitment Team
