At a Glance
- Tasks: Deliver and evolve IT infrastructure across multiple sites with a focus on networking.
- Company: Innovative organisation experiencing exciting growth in the tech sector.
- Benefits: Career progression opportunities and varied technical responsibilities.
- Other info: Hands-on environment with opportunities for managerial or technical advancement.
- Why this job: Join a growing team and make a real impact on IT infrastructure projects.
- Qualifications: Proven experience in senior support, strong Microsoft stack, and networking skills.
I’m excited to be partnering with a highly innovative organisation during an exciting period of growth. They’re seeking an IT Technician to play a key role in delivering and evolving their infrastructure across multiple sites, with a strong focus on networking and hands-on technical ownership.
Key Responsibilities
- Act as a senior escalation point for complex infrastructure, server, and network issues
- Deliver infrastructure and network projects (site rollouts, migrations, upgrades)
- Configure and manage network equipment, including switches, firewalls, and wireless environments
- Administer Windows Server, Active Directory, and virtualised environments
- Support and maintain Microsoft 365 / Azure services
- Perform root cause analysis and implement permanent technical solutions
- Support multi-site infrastructure improvements and standardisation
- Assist the service desk team with all levels of incidents during high workload periods, providing hands-on support where required
Experience Required
- Proven experience at senior support / infrastructure level
- Strong Microsoft stack: Windows Server, Active Directory, Microsoft 365 (Azure beneficial)
- Strong networking experience, including: Switch configuration (VLANs, port configuration, trunking), Firewall configuration (NAT, rules, security policies), Managing and troubleshooting LAN / Wi-Fi environments
- Experience with virtualisation platforms (Hyper-V and/or VMware)
- Demonstrable involvement in projects, migrations, and infrastructure delivery
- Comfortable in a hands-on environment, supporting both advanced issues and day-to-day support when needed
Due to the nature of the organisation, you must also:
- Be a UK Citizen
- Pass DBS and SC clearance
- Work 5 days per week on-site in Norwich
Why Apply
- Growing IT team with strong scope for career progression (managerial and/or technical)
- Opportunity to work across infrastructure, networking, and project delivery
- Varied role combining senior technical responsibility with hands-on work
IT Technician (2nd & 3rd Line) in Norwich employer: Pure Resourcing Solutions Limited
Join a forward-thinking organisation in Norwich that prioritises innovation and employee development. As an IT Technician, you'll benefit from a collaborative work culture that encourages growth through diverse projects and hands-on technical challenges, all while being part of a supportive team dedicated to excellence in infrastructure management. With ample opportunities for career progression and a focus on both managerial and technical pathways, this role offers a rewarding environment for those looking to make a significant impact.
Contact Details:
Pure Resourcing Solutions Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land IT Technician (2nd & 3rd Line) in Norwich
✨Tip Number 1
Network, network, network! Get out there and connect with people in the industry. Attend meetups, tech events, or even online webinars. You never know who might have a lead on that perfect IT Technician role!
✨Tip Number 2
Show off your skills! Create a portfolio or a personal website showcasing your projects, especially those involving networking and infrastructure. This gives potential employers a taste of what you can do beyond just a CV.
✨Tip Number 3
Prepare for hands-on interviews. Many companies will want to see how you tackle real-world problems. Brush up on your troubleshooting skills and be ready to demonstrate your technical prowess during the interview.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications with us!
We think you need these skills to ace IT Technician (2nd & 3rd Line) in Norwich
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience with Windows Server, Active Directory, and networking. We want to see how your skills match the key responsibilities listed in the job description.
Craft a Compelling Cover Letter:Use your cover letter to tell us why you're excited about this role and how you can contribute to our innovative organisation. Share specific examples of your past projects or experiences that relate to the position.
Showcase Your Technical Skills:Don’t just list your skills; demonstrate them! Mention any hands-on experience you have with configuring network equipment or managing virtualised environments. We love seeing real-world applications of your expertise.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity in our growing IT team.
How to prepare for a job interview at Pure Resourcing Solutions Limited
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Windows Server, Active Directory, and Microsoft 365. Be ready to discuss your hands-on experience with these technologies, as well as any networking skills you have, like switch and firewall configuration.
✨Showcase Your Project Experience
Prepare to talk about specific projects you've worked on, especially those involving migrations or infrastructure delivery. Highlight your role in these projects and the impact they had on the organisation, as this will demonstrate your capability to handle similar tasks in the new role.
✨Be Ready for Technical Scenarios
Expect to face some technical questions or scenarios during the interview. Practice explaining how you would troubleshoot complex issues or implement solutions for network problems. This will show that you're not just knowledgeable but also practical in your approach.
✨Emphasise Team Collaboration
Since you'll be supporting the service desk team and working across multiple sites, highlight your teamwork skills. Share examples of how you've collaborated with others to resolve incidents or improve infrastructure, as this will show you're a great fit for their growing IT team.
