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For Companies At a Glance
- Tasks: Provide top-notch IT support and troubleshoot tech issues for users.
- Company: Join a dynamic team in Great Yarmouth focused on tech solutions.
- Benefits: Gain hands-on experience, competitive pay, and opportunities for growth.
- Other info: Exciting role with potential for career advancement and skill development.
- Why this job: Be the go-to tech hero and make a difference in users' daily lives.
- Qualifications: Tech-savvy with experience in IT support and Microsoft technologies.
The predicted salary is between 25000 - 35000 £ per year.
This role offers the opportunity to work in a broad IT support position, delivering reliable technical assistance to users while supporting core systems and services. The successful candidate will be technically capable, adaptable, and comfortable working across a range of common enterprise technologies. Please note, appointment to this role is subject to obtaining the appropriate Security Clearance.
Role
- Provide 1st to 3rd line IT support across end user devices, applications and local infrastructure
- Support and administer Microsoft technologies including Active Directory, Azure Active Directory and Microsoft 365
- Deliver IT onboarding and offboarding processes, including user account setup and inductions
- Build, configure and troubleshoot PCs, laptops and peripherals
- Diagnose and resolve hardware, software and operating system issues
- Support day to day administration of email, collaboration and document management platforms
- Monitor and maintain network connectivity and associated infrastructure components
- Apply software updates, patching and basic security best practices
- Coordinate with third party support providers where escalations are required
- Manage workload through a structured helpdesk or ticketing system
- Monitor backup processes and support data recovery activities
Experience Required
Previous experience...
IT Support Technician in Norfolk employer: Pure Resourcing Solutions Limited
Contact Detail:
Pure Resourcing Solutions Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Support Technician in Norfolk
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT field, attend local meetups, or join online forums. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Show off your skills! Create a portfolio or a personal website showcasing your IT projects and achievements. This gives potential employers a tangible look at what you can do beyond just your CV.
✨Tip Number 3
Prepare for interviews by practising common IT support scenarios. Think about how you'd troubleshoot specific issues or handle user queries. The more prepared you are, the more confident you'll feel!
✨Tip Number 4
Don't forget to apply through our website! We make it easy for you to find and apply for roles that match your skills. Plus, it shows you're serious about joining our team!
We think you need these skills to ace IT Support Technician in Norfolk
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant IT support experience and skills. We want to see how you've tackled similar challenges in the past, so don’t hold back on those techie details!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our IT Support Technician role. Share your passion for tech and how you can contribute to our team at StudySmarter.
Show Off Your Technical Skills: We’re looking for someone who’s comfortable with Microsoft technologies and troubleshooting. Be sure to mention any specific tools or systems you’ve worked with that align with the job description.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to keep track of your application and ensure it gets the attention it deserves.
How to prepare for a job interview at Pure Resourcing Solutions Limited
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Microsoft technologies like Active Directory and Azure. Be ready to discuss how you've used these tools in past roles, as well as any troubleshooting experiences you've had with PCs and peripherals.
✨Show Off Your Problem-Solving Skills
Prepare to share specific examples of how you've diagnosed and resolved IT issues. Think about times when you had to think on your feet or adapt quickly to a challenging situation—this will show your potential employer that you're capable of handling the demands of the role.
✨Familiarise Yourself with Helpdesk Systems
Since this role involves managing workloads through a helpdesk or ticketing system, it’s a good idea to familiarise yourself with common platforms. If you’ve used any in the past, be ready to talk about your experience and how you prioritised tasks.
✨Prepare for Security Clearance Questions
As the position requires security clearance, be prepared to discuss your background and any relevant experiences. It’s important to demonstrate your understanding of security best practices and how you would apply them in this role.