IT Support Technician

I’m excited to be recruiting for a newly created IT Support Technician job to join a reputable and long-standing Cambridge organisation.

While professional experience and qualifications are key for this role, make sure to check you have the preferable soft skills before applying if required.

Please note this role is based on site in Cambridge, with occasional travel to other sites within the region.

Key Responsibilities

Act as the first point of contact for day-to-day IT enquiries, troubleshooting hardware, software, and network issues across the business.
Support the IT Manager with maintaining servers, networks, and general infrastructure, ensuring system stability and data security.
Install, configure, and update applications and systems, while assisting with software licensing and compliance.
Play a hands-on role in IT projects, system upgrades, and new technology rollouts across the business.
Train and support colleagues on IT best practices, both informally and during formal sessions.
Manage the IT asset inventory and ensure proper disposal of obsolete hardware under WEEE regulations.
Provide support for firm-wide events and auctions, including setting up IT equipment to support online bidding platforms.
About You

Demonstrable experience working within a similar IT Support function.
Strong knowledge or Windows 10/11, Active Directory, Office 365, and SharePoint.
Strong understanding of PC setup, installation, and troubleshooting.
A confident communicator with the ability to support colleagues at all levels of the business.
Full UK driving licence and access to a vehicle insured for business use.

What Next? – Apply Now