HR Assistant in Ipswich

We are looking for a highly organised and motivated HR Assistant to join our central support team. This is a hands-on role suited to an experienced administrator who enjoys working in a fast-paced, people-focused environment. The successful candidate will provide high-quality administrative support across the full employee lifecycle, including recruitment, onboarding, benefits administration, and HR systems maintenance. The role will also provide support to the Accounts function for one day per week, assisting with a range of finance-related activities.

This position acts as a key point of contact for employees and managers, requiring excellent communication skills, strong attention to detail, and the ability to manage sensitive information with discretion. The role plays an important part in supporting employee wellbeing and contributing positively to organisational culture.

• Acting as the first point of contact for day-to-day HR queries, responding in a professional, positive, and timely manner.
• Managing employee lifecycle processes, including starters, leavers, and contractual changes.
• Coordinating recruitment activity end to end, including advertising vacancies, screening applications, arranging interviews, and onboarding new hires.
• Preparing HR documentation such as contracts, letters, and personnel records accurately and confidentially.
• Maintaining accurate HR records and ensuring compliance with employment legislation and internal policies.
• Monitoring key employee milestones (e.g. probation reviews, long service) and preparing relevant documentation.
• Ensuring absence records are accurately maintained, including sickness and annual leave.
• Monitoring sickness absence, conducting return-to-work processes, and escalating issues where appropriate.
• Liaising with senior stakeholders regarding work experience and early careers opportunities.
• Representing the organisation at recruitment events and careers fairs, supporting employer branding activities.
• Administering employee benefits.
• Preparing and submitting accurate monthly payroll information, including overtime reporting and deadline management.
• Supporting the organisation and promotion of internal training sessions and workshops.
• Assisting with additional HR-related tasks as required.

• Processing client and office accounting transactions, including postings and electronic filing.
• Preparing cheques and responding to routine banking enquiries.
• Processing employee expense claims.
• Supporting compliance with relevant regulatory and accounting rules.

• Undertaking other reasonable duties aligned with the scope and level of the role.
• Completing all mandatory and role-related training as required.

• Previous experience in a similar HR or administrative role.
• A solid understanding of HR processes and procedures.
• CIPD Level 3 qualification (or working towards) preferred.
• Excellent organisational skills with the ability to manage multiple priorities.
• A positive, flexible, and collaborative approach to work.
• Strong written and verbal communication skills.
• High attention to detail with a proactive problem-solving mindset.
• Confidence handling confidential information appropriately.
• Ability to use initiative and work independently when required.
• Strong IT skills, particularly in Microsoft Word, Excel, and Outlook.