HR People Administrator

This role supports the organisation’s commitment to creating a positive, inclusive workplace where employees can grow, collaborate, and contribute to shared goals. The job description outlines the responsibilities and expectations for the HR People Assistant role and forms the basis for recruitment, development, and performance.

Purpose of the Role

The HR People Assistant plays a key part in supporting day-to-day HR operations. The role involves assisting with employee lifecycle processes, responding to queries efficiently, and maintaining high levels of accuracy and confidentiality. Working closely with the wider HR team, the post-holder provides support to managers and employees across a range of HR activities.

Core Responsibilities

• Attend employee relations meetings to take accurate notes and complete associated follow-up administration.
• Support recruitment processes, including shortlisting, interview arrangements, assisting during interviews, and providing candidate feedback.
• Assist with the exit interview process and escalate relevant insights as required.
• Carry out investigations when needed, including interviewing employees for statements, gathering evidence, and preparing investigation reports.
• Coordinate work experience placements, liaising with students, managers, and education providers to ensure a positive and safe experience.
• Prepare and manage HR documentation, including letters and employee file updates, ensuring accuracy and correct filing.
• Support the Absence Management process by notifying managers when triggers are met and guiding them through the required steps.
• Assist with onboarding, including creating induction schedules, completing first-week check-ins, and reviewing feedback from initial surveys.
• Liaise with schools, colleges, and community partners to arrange attendance at careers fairs and other outreach activities.

Knowledge & Experience

• Essential experience in an HR administrative or HR assistant role, with an interest in developing a broad generalist skill set.
• Ability to build positive working relationships across the organisation.
• Strong written and verbal communication skills.
• Confident using Microsoft Office and HR systems, with a willingness to learn new technologies.
• Demonstrates discretion, integrity, and the ability to manage confidential information appropriately.
• Highly organised, with the ability to manage shifting priorities calmly and professionally.