At a Glance
- Tasks: Provide top-notch customer support and manage orders for an international clientele.
- Company: Join a fast-growing company leading in sustainable pest management technology.
- Benefits: Competitive hourly rate, flexible work options, and a chance to make a real impact.
- Other info: Temporary role with potential for growth in a vibrant work environment.
- Why this job: Be part of a dynamic team transforming industry standards while helping the environment.
- Qualifications: Fluent in French with strong customer service skills.
The predicted salary is between 15.38 - 16.34 £ per hour.
Temporary role to start ASAP for 2-3 months, £15.38 - £16.34 per hour.
Location: Cambridge with parking, 3 days in the office and 2 from home.
Join an innovative and fast-growing company at the forefront of sustainable pest management technology. This is an exciting opportunity to be part of a dynamic team that is transforming industry standards and making a real environmental impact.
As a French-speaking Customer Service Executive, you will be instrumental in providing essential support to their international customer base, ensuring they receive exceptional service from onboarding through ongoing account management.
In this pivotal role, you will:
- Act as the primary point of contact for both new and existing customers, assisting with product and support queries.
- Manage customer orders, follow-up on enquiries, and ensure timely updates.
- Perform quality checks on order dispatches, coordinate shipments, and track deliveries.
- Cultivate strong relationships with clients, offering insights and support to facilitate their success.
- Collaborate with internal teams, including finance and technical staff, to streamline operational processes.
- Utilise your operational and organisational skills to maintain accurate customer records and ensure high service standards.
The ideal candidate will possess:
- Fluent French language skills, both written and verbal.
- Previous experience in customer service.
French Speaking Customer Service Executive employer: Pure Resourcing Solutions Limited
Join a forward-thinking company in Cambridge that champions sustainable pest management technology, where you will be part of a vibrant team dedicated to making a positive environmental impact. With a flexible work culture that allows for a blend of office and remote work, along with opportunities for personal and professional growth, this role offers a rewarding experience in customer service while contributing to innovative solutions in the industry.
Contact Details:
Pure Resourcing Solutions Limited Recruitment Team
