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- Tasks: Provide 1st and 2nd line IT support and troubleshoot various tech issues.
- Company: Join a fast-paced manufacturing company in Colchester with a collaborative vibe.
- Benefits: Permanent role, competitive salary, on-site parking, and immediate start.
- Why this job: Kickstart your IT career with hands-on experience in a dynamic environment.
- Qualifications: Experience in IT support, strong Microsoft 365 skills, and good problem-solving abilities.
- Other info: Great opportunity for both junior and experienced IT professionals.
The predicted salary is between 24000 - 36000 £ per year.
Location: Colchester (4 days onsite - 1 day from home)
Salary: £40,000
We’re looking for an IT Support Engineer to join a fast-paced manufacturing company on the outskirts of Colchester. This is a permanent, full-time role offering the chance to support a wide range of systems and technologies within a well-established business.
You’ll be the first point of contact for IT support queries, ensuring smooth day-to-day operations across both office and manufacturing environments. This is a great opportunity for a junior IT professional building their career or an experienced engineer seeking a new challenge.
Key Responsibilities:- Provide 1st and 2nd line support across the business
- Troubleshoot hardware, software, and network issues
- Support Microsoft 365 and critical business applications
- Assist with ERP systems – Dynamics AX experience is a plus
- Contribute to IT projects and improvements
- Maintain accurate IT documentation
- Experience in a 1st/2nd Line Support role
- Strong Microsoft 365 and general IT skills
- Exposure to ERP systems, ideally Dynamics AX
- Manufacturing environment experience is an advantage
- Good communication and problem-solving skills
- Permanent position with immediate start
- Supportive, collaborative work environment
- On-site parking and accessible Colchester location
- Hands-on experience with a variety of technologies
Ready to make a move? Apply now with your CV for immediate consideration.
2nd Line Engineer in Essex employer: Pure Resourcing Solutions Limited
Contact Detail:
Pure Resourcing Solutions Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land 2nd Line Engineer in Essex
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT field, especially those who work in manufacturing. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for the interview by brushing up on your troubleshooting skills. Be ready to discuss how you've tackled hardware and software issues in the past, as this will show you're the right fit for the role.
✨Tip Number 3
Show off your Microsoft 365 knowledge! Make sure you can talk confidently about your experience with it, as well as any ERP systems like Dynamics AX. This will set you apart from other candidates.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed quickly. Plus, we love seeing enthusiastic candidates who are eager to join our team.
We think you need these skills to ace 2nd Line Engineer in Essex
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in 1st and 2nd line support, especially with Microsoft 365 and ERP systems like Dynamics AX. We want to see how your skills match what we're looking for!
Show Off Your Problem-Solving Skills: In your application, give examples of how you've tackled IT issues in the past. We love seeing candidates who can think on their feet and resolve problems efficiently.
Keep It Professional Yet Friendly: While we appreciate a casual tone, remember to keep it professional. Show us your personality but also your commitment to providing excellent IT support in a collaborative environment.
Apply Through Our Website: For the best chance of getting noticed, apply directly through our website. It helps us keep track of applications and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at Pure Resourcing Solutions Limited
✨Know Your Tech
Brush up on your knowledge of Microsoft 365 and any ERP systems, especially Dynamics AX. Be ready to discuss how you've used these tools in past roles or projects, as this will show your technical competence.
✨Showcase Problem-Solving Skills
Prepare examples of how you've tackled hardware, software, or network issues in the past. Use the STAR method (Situation, Task, Action, Result) to structure your answers, making it easy for the interviewer to see your thought process.
✨Communicate Clearly
Since you'll be the first point of contact for IT support queries, practice explaining technical concepts in simple terms. This will demonstrate your communication skills and ability to assist non-technical users effectively.
✨Research the Company
Familiarise yourself with the manufacturing company’s operations and culture. Understanding their business will help you tailor your responses and show that you're genuinely interested in contributing to their success.
