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- Tasks: Manage key customer accounts and ensure a seamless experience from enquiry to delivery.
- Company: Join a forward-thinking multinational manufacturer passionate about protecting the planet.
- Benefits: 25 days holiday, pension schemes, cycle to work, and opportunities for learning.
- Why this job: Make a real impact while building long-term client relationships in a dynamic environment.
- Qualifications: Experience in customer service or account management, strong communication skills required.
- Other info: Equal opportunities employer welcoming diverse applicants.
The predicted salary is between 30000 - 42000 £ per year.
Customer Service Administrator Are you an experienced Customer Service professional looking for a role where you can make a real impact? We’re supporting a forward-thinking multinational manufacturer in their search for a Customer Service Administrator. This is a fantastic opportunity to join an innovative, forward-thinking organisation that’s passionate about protecting the planet while delivering exceptional products to customers worldwide. The Role You’ll take ownership of key customer accounts, ensuring a seamless experience from enquiry through to delivery. Working closely with commercial, operations and planning teams, you’ll provide high-quality support and develop long-term client relationships. Your day-to-day will include: Managing and nurturing relationships with key accounts Overseeing new specifications and ensuring projects are processed accurately Preparing accurate quotations and following up to a win/loss outcome Identifying opportunities for account growth and new business Collaborating with internal departments to ensure smooth order fulfilment Providing monthly updates and forecasts to the senior management team What We’re Looking for: Experienced in customer service or account management within a manufacturing or technical environment Confident communicating with stakeholders at all levels Highly organised, calm under pressure, and capable of managing multiple projects Competent in Microsoft Office and comfortable working with business systems A proactive problem-solver with strong commercial awareness What’s In It For You?: 25 days holiday + bank holidays Christmas shutdown Pension, life assurance, and income protection schemes Cycle to Work scheme and wellbeing perks Free parking and refreshments Opportunities for learning and development Don’t miss out on this opportunity to work with an industry leader. Apply today and take the next step in your career! My client is an equal opportunities employer and they welcome applications from all suitably qualified individuals, regardless of race, gender, disability, religion/belief, sexual orientation or age
Customer Service Administrator employer: Pure Resourcing Solutions Limited
Contact Detail:
Pure Resourcing Solutions Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Administrator
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a Customer Service Administrator role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Since this role is with a forward-thinking organisation, show them you’re passionate about their mission and how you can contribute to their goals. Tailor your answers to highlight your experience in customer service and account management.
✨Tip Number 3
Practice your communication skills! As a Customer Service Administrator, you'll need to be confident when dealing with stakeholders. Role-play common interview scenarios with a friend or family member to get comfortable articulating your thoughts clearly.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you land that dream job. Plus, it shows you're serious about joining the team and makes it easier for us to keep track of your application.
We think you need these skills to ace Customer Service Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your customer service experience and any relevant achievements that show how you can make an impact in this role.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're the perfect fit for the Customer Service Administrator position. Share specific examples of how you've managed key accounts or improved customer satisfaction in previous roles.
Showcase Your Organisational Skills: Since the role requires managing multiple projects, give us a glimpse of your organisational skills. Mention any tools or methods you use to stay on top of tasks and ensure smooth order fulfilment.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status.
How to prepare for a job interview at Pure Resourcing Solutions Limited
✨Know Your Stuff
Before the interview, make sure you understand the company’s mission and values, especially their commitment to sustainability. Familiarise yourself with their products and how they impact customers. This will show that you’re genuinely interested in the role and the company.
✨Showcase Your Experience
Prepare specific examples from your past roles that highlight your customer service skills and account management experience. Think about times when you successfully managed key accounts or resolved complex issues. This will help demonstrate your capability to handle the responsibilities of the Customer Service Administrator position.
✨Practice Your Communication Skills
Since the role involves communicating with various stakeholders, practice articulating your thoughts clearly and confidently. You might want to do a mock interview with a friend or family member to get comfortable discussing your experiences and answering common interview questions.
✨Ask Insightful Questions
Prepare thoughtful questions to ask at the end of the interview. Inquire about the team dynamics, the company’s future projects, or how success is measured in the role. This not only shows your interest but also helps you gauge if the company is the right fit for you.
