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- Tasks: Lead a small team in managing credit control and resolving complex customer issues.
- Company: Join a dynamic finance team in Bury St Edmunds, Suffolk.
- Benefits: Competitive salary and opportunities for professional growth.
- Other info: Enjoy a supportive environment with a focus on continuous improvement.
- Why this job: Step up your career while making a real impact in credit control.
- Qualifications: Experience in credit control and team leadership is essential.
We are seeking an experienced Credit Control Supervisor to join our finance team based in Bury St Edmunds. This role is ideal for a senior credit controller looking to take the next step or an existing supervisor who enjoys leading a small team while remaining hands-on.
You will be responsible for supervising a small credit control team, managing day-to-day credit activities, and resolving escalated and complex customer account issues. The role combines leadership responsibilities with core credit control duties.
Key Responsibilities- Supervise and support a small team of credit controllers
- Allocate workloads and monitor team performance
- Resolve escalated or complex account and payment issues
- Maintain strong relationships with customers and internal stakeholders
- Review and manage credit limits in line with company policy
- Ensure timely collection of outstanding debts and reduction of aged debt
- Assist with month-end reporting and debtor analysis
- Support continuous improvement of credit control processes
- Cover and assist with day-to-day credit control tasks as required
- Proven experience within credit control, at senior or supervisory level
- Previous experience supervising or mentoring others is desirable
- Good organisational skills with strong attention to detail
- Competent with accounting systems and Microsoft Excel
If you are an experienced Credit Control professional seeking a supervisory role, please apply today.
Credit Controller Supervisor employer: Pure Resourcing Solutions Limited
Contact Detail:
Pure Resourcing Solutions Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Credit Controller Supervisor
✨Tip Number 1
Network like a pro! Reach out to your connections in the finance industry, especially those who work in credit control. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by brushing up on your leadership skills. Since this role involves supervising a team, be ready to share examples of how you've successfully managed and motivated others in the past.
✨Tip Number 3
Showcase your problem-solving abilities! Be prepared to discuss specific instances where you resolved complex customer account issues. This will demonstrate your hands-on experience and readiness for the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Credit Controller Supervisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in credit control and any supervisory roles you've held. We want to see how your skills match up with what we're looking for, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Credit Control Supervisor role. Share specific examples of how you've led teams or resolved complex issues in the past.
Showcase Your Organisational Skills: Since this role requires strong organisational skills, make sure to mention any relevant experiences where you’ve successfully managed workloads or improved processes. We love seeing how you can keep things running smoothly!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts!
How to prepare for a job interview at Pure Resourcing Solutions Limited
✨Know Your Numbers
Brush up on your credit control metrics and be ready to discuss how you've managed aged debts in the past. Being able to cite specific figures or improvements you've made will show that you understand the financial side of the role.
✨Showcase Your Leadership Style
Prepare examples of how you've supervised or mentored a team before. Think about challenges you've faced and how you resolved them, as well as how you motivate your team to achieve their targets.
✨Understand the Company’s Policies
Familiarise yourself with the company's credit policies and procedures. This will not only help you answer questions more effectively but also demonstrate your genuine interest in the role and the company.
✨Prepare for Scenario Questions
Expect to be asked how you would handle complex customer account issues. Think through potential scenarios and your approach to resolving them, focusing on maintaining strong relationships while ensuring timely collections.