At a Glance
- Tasks: Assist in collecting payments and resolving customer account queries.
- Company: Dynamic finance team offering a supportive environment.
- Benefits: AAT study support, training, and career progression opportunities.
- Other info: Access to a car is essential for this role.
- Why this job: Kickstart your finance career with full training and real-world experience.
- Qualifications: Customer service experience and strong communication skills are a plus.
An excellent opportunity has arisen for someone looking to start a career in finance and accounts. This entry-level Junior Credit Controller role is ideal for candidates with a customer service background who want to transition into accounts. Full training and AAT study support will be provided, making this a fantastic stepping stone into a long-term finance career.
Key Responsibilities
- Assist in collecting outstanding payments in line with agreed terms
- Communicate with customers via phone and email to resolve account queries
- Support management of the accounts inbox
- Process refunds, off-hire requests, and customer documentation
- Send invoice copies and customer correspondence
- Assist with new customer and supplier forms
- Carry out general finance administration duties
- Use systems including Sage 200, Excel, Outlook, and Word
Requirements
- Previous customer service experience (highly desirable)
- Strong attention to detail and accuracy
- Good organisational and time management skills
- Confident telephone manner and communication skills
- Ability to work both independently and as part of a team
- Basic knowledge of Microsoft Office (Excel, Outlook, Word)
Benefits
- AAT study support
- Excellent opportunity to break into finance
- Training and development provided
- Supportive team environment
- Career progression opportunities
If you’re looking for your first step into accounts and have strong customer service skills, we would love to hear from you. Apply today to be considered. Due to the location access to a car is essential.
Credit Control employer: Pure Resourcing Solutions Limited
Join a dynamic and supportive team as a Junior Credit Controller, where you'll receive comprehensive training and AAT study support to kickstart your finance career. Our company fosters a collaborative work culture that prioritises employee growth and development, offering clear pathways for career progression in a thriving environment. Located conveniently, we ensure our employees have the resources they need to succeed while enjoying a fulfilling and rewarding work experience.
Contact Details:
Pure Resourcing Solutions Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Credit Control
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who work in finance. They might know of openings or can give you a heads-up about companies hiring.
✨Tip Number 2
Practice your pitch! When you get the chance to chat with potential employers, make sure you can confidently explain how your customer service skills translate into credit control. Keep it concise and engaging!
✨Tip Number 3
Don’t underestimate the power of follow-ups! After interviews or networking events, drop a quick thank-you email. It shows your enthusiasm and keeps you fresh in their minds.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, we love seeing candidates who are proactive!
We think you need these skills to ace Credit Control
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your customer service experience and any relevant skills. We want to see how your background can transition into the finance world, so don’t be shy about showcasing your strengths!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re excited about this Junior Credit Controller role and how your skills align with what we’re looking for. Keep it friendly and professional!
Show Off Your Attention to Detail:In finance, accuracy is key! Make sure your application is free from typos and errors. We appreciate candidates who take the time to double-check their work, so let that shine through in your application.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Pure Resourcing Solutions Limited
✨Know Your Numbers
Brush up on basic finance concepts and terminology. Since this role is in credit control, being familiar with terms like 'accounts receivable' and 'invoicing' will show your enthusiasm and readiness to learn.
✨Showcase Your Customer Service Skills
Prepare examples from your previous customer service experience that highlight your communication skills and problem-solving abilities. Think of situations where you resolved issues or improved customer satisfaction.
✨Familiarise Yourself with the Tools
Get a basic understanding of the software mentioned in the job description, like Sage 200 and Excel. Even if you haven’t used them before, showing that you’re willing to learn can impress the interviewers.
✨Ask Insightful Questions
Prepare thoughtful questions about the team dynamics, training opportunities, and career progression. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.
