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For Companies At a Glance
- Tasks: Manage customer accounts and ensure timely payment collection.
- Company: Join a supportive finance team in a dynamic environment.
- Benefits: Full-time hours, valuable experience, and a structured work setting.
- Why this job: Gain essential skills in credit control while making a real impact.
- Qualifications: Experience in credit control and strong organisational skills.
- Other info: Opportunity for professional growth and development.
If you would like to know a bit more about this opportunity, or are considering applying, then please read the following job information.
We are currently seeking an experienced and organised Credit Controller to join our Finance team on a one-year fixed-term contract. This role plays a vital part in supporting cash flow and ensuring customer accounts are effectively monitored and controlled.
The Role
Reporting to the Credit Control Manager, you will be responsible for managing your own customer ledger while supporting the day-to-day operation of the Credit Control function. Key responsibilities include:
- Managing customer accounts from credit limit setup through to payment collection
- Chasing outstanding debt via telephone, email and letter to reduce debtor days
- Answering incoming calls and handling customer and internal queries professionally
- Investigating, recording and resolving customer disputes
- Carrying out credit checks and releasing orders where appropriate
- Managing the credit control inbox and directing correspondence accurately
- Producing debtor reports for month-end and ad hoc management reporting
- Maintaining accurate records, documentation and filing
- Liaising with internal teams and escalating issues where necessary
- Delivering a high standard of customer service and ensuring customers are treated fairly
About You
To be successful in this role, you will ideally have:
- Previous experience in credit control
- Experience in general administrative or office-based roles
- A confident and professional telephone manner
- Strong organisational skills and attention to detail
- Good working knowledge of PCs and standard office software
- Strong numeracy, literacy and communication skills
What’s on Offer
- Full-time hours (37.5 per week)
- Opportunity to work within a supportive finance team
- Valuable experience in a busy and structured credit control environment
Credit Controller in Bury St Edmunds employer: Pure Resourcing Solutions Limited
Contact Detail:
Pure Resourcing Solutions Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Credit Controller in Bury St Edmunds
✨Tip Number 1
Network like a pro! Reach out to your connections in the finance world, especially those who work in credit control. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by practising common questions related to credit control. Think about your past experiences and how they relate to managing customer accounts and resolving disputes. We want you to shine!
✨Tip Number 3
Showcase your skills! When you get the chance to meet potential employers, highlight your organisational skills and attention to detail. Bring examples of how you've successfully managed customer accounts or reduced debtor days.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Credit Controller in Bury St Edmunds
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in credit control and any relevant administrative roles. We want to see how your skills match up with what we're looking for, so don’t be shy about showcasing your strengths!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our Finance team. Share specific examples of how you've managed customer accounts or resolved disputes in the past.
Show Off Your Communication Skills: Since this role involves a lot of interaction with customers and internal teams, make sure your application reflects your strong communication skills. We love candidates who can convey their thoughts clearly and professionally!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Pure Resourcing Solutions Limited
✨Know Your Numbers
Brush up on your financial knowledge, especially around credit control metrics. Be ready to discuss how you’ve managed customer accounts and reduced debtor days in previous roles. This shows you understand the importance of cash flow.
✨Prepare for Common Questions
Anticipate questions related to handling disputes and managing customer relationships. Think of specific examples from your past experience that demonstrate your problem-solving skills and ability to maintain a high standard of customer service.
✨Showcase Your Organisational Skills
Since this role requires strong organisational skills, be prepared to talk about how you manage your workload and prioritise tasks. You might even want to bring a sample of a debtor report or documentation you've created to illustrate your attention to detail.
✨Practice Your Communication Style
A confident and professional telephone manner is key in this role. Consider doing mock interviews with a friend to practice articulating your thoughts clearly and professionally, especially when discussing sensitive topics like debt collection.
