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- Tasks: Lead and develop HR operations, ensuring a top-notch service across the organisation.
- Company: Dynamic company focused on delivering exceptional HR services.
- Benefits: Hybrid working, competitive salary, and opportunities for professional growth.
- Why this job: Make a real impact in HR while enhancing employee experiences and processes.
- Qualifications: Experience in HR operations, strong communication skills, and knowledge of UK employment law.
- Other info: Join a collaborative team with a focus on continuous improvement and innovation.
On behalf of our client, we are recruiting an experienced HR Operations Manager to lead and develop the HR Operations function. This role will ensure the delivery of a consistent, compliant and customer‑focused HR service across the organisation. The position oversees a team and works closely with colleagues responsible for HR data and HR projects. The role is full time and offers hybrid working.
The successful candidate will play a key role in maintaining efficient HR processes, supporting proactive recruitment activity and ensuring accurate data management within the organisation’s HR information system.
Key Responsibilities- Operational Leadership
- Lead, coach and support HR administrative teams to deliver a high‑quality HR operations service.
- Oversee day‑to‑day activities including onboarding, offboarding, lifecycle administration, contract coordination, probation processes and employment checks.
- Act as the escalation point for complex HR queries, ensuring timely, consistent and accurate advice.
- First Line Advisory Support
- Manage the delivery of first‑line HR guidance across areas such as absence, conduct, capability, policy interpretation, family‑friendly processes and general terms and conditions.
- Ensure advice is compliant, practical and aligned with organisational needs.
- Compliance & Policy Governance
- Maintain and update HR policies in line with UK employment legislation and organisational requirements.
- Ensure full compliance across right‑to‑work checks, data protection obligations, secure data handling and audit processes.
- Support the review and development of policies in partnership with key stakeholders.
- HR Data, Reporting & HRIS
- Oversee the accuracy, integrity and reporting of HR data.
- Support effective utilisation of the HRIS, including workflow oversight, problem‑solving, data quality checks and process improvement.
- Produce regular HR metrics and insights to inform senior management.
- Continuous Improvement
- Identify and implement opportunities to enhance HR processes, increase efficiency and improve employee experience.
- Support the adoption of best practice across HR operations and contribute to modernising the employee lifecycle.
- Talent Acquisition Oversight
- Ensure recruitment activity is delivered in a timely and compliant manner across varying contract types.
- Monitor recruitment metrics such as time to hire and retention.
- Manage recruitment‑related budgets, including agency spend and external service providers.
- Support continuous improvement of the recruitment process, including interview standards, HRIS utilisation and fairness across all hiring practices.
- Collaborate on exit‑related insights to inform improvements to reward, recognition and engagement strategies.
- Stakeholder Engagement
- Build effective working relationships with HR, finance, payroll and operational leaders.
- Ensure a collaborative, service‑focused approach to HR delivery.
- Experience in an HR Operations Manager or senior HR operations role.
- Strong background in HR administration and lifecycle processes.
- Experience leading HR support teams.
- Working knowledge of HR information systems.
- Strong understanding of UK employment law and HR compliance.
- High attention to detail in HR data management.
- Strong communication and stakeholder engagement skills.
- Ability to work at pace and manage competing priorities.
- CIPD Level 5.
HR Operations Manager in Basildon employer: Pure Resourcing Solutions Limited
Contact Detail:
Pure Resourcing Solutions Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land HR Operations Manager in Basildon
✨Tip Number 1
Network like a pro! Reach out to your connections in the HR field and let them know you're on the lookout for an HR Operations Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching common HR scenarios and how you would handle them. Think about your past experiences and be ready to share specific examples that showcase your leadership and problem-solving skills.
✨Tip Number 3
Don’t forget to follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. Mention something specific from your conversation to show you were engaged and interested.
✨Tip Number 4
Apply through our website for the best chance at landing that HR Operations Manager gig! We make it easy for you to showcase your skills and experience directly to employers looking for talent like you.
We think you need these skills to ace HR Operations Manager in Basildon
Some tips for your application 🫡
Read the Job Description Carefully: Before you dive into your application, take a good look at the job description. Make sure you understand what we're looking for in an HR Operations Manager and how your experience aligns with those needs.
Tailor Your CV and Cover Letter: Don’t just send a generic CV! We want to see how your skills and experiences specifically relate to the role. Highlight your HR operations experience and any leadership roles you've had to show us you're the right fit.
Showcase Your Achievements: When detailing your past roles, focus on your achievements rather than just responsibilities. Use numbers and examples to illustrate how you've improved processes or led teams effectively – we love seeing results!
Apply Through Our Website: Make sure to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Pure Resourcing Solutions Limited
✨Know Your HR Stuff
Make sure you brush up on your knowledge of UK employment law and HR compliance. Be ready to discuss how you've applied this in previous roles, especially in areas like onboarding, offboarding, and policy governance.
✨Showcase Your Leadership Skills
As an HR Operations Manager, you'll be leading a team. Prepare examples of how you've successfully coached and supported HR teams in the past. Highlight any specific challenges you faced and how you overcame them.
✨Data is Key
Since the role involves overseeing HR data and reporting, be prepared to talk about your experience with HR information systems. Bring examples of how you've ensured data accuracy and integrity in your previous positions.
✨Engage with Stakeholders
This role requires building effective relationships across various departments. Think of instances where you've collaborated with finance, payroll, or operational leaders to enhance HR processes. Be ready to discuss how you approach stakeholder engagement.
