Head of Operations
Are you the right candidate for this opportunity Make sure to read the full description below.
Middlesex | Hybrid Working
The Opportunity
Our client is an established and financially strong business seeking a commercially minded Head of Operations to lead service delivery, drive operational improvement and support future growth.
Working across field-based technical teams and office-based support functions, you'll bring greater consistency, accountability and efficiency while playing a key role in the senior leadership team.
Key Responsibilities
- Lead operational performance across service delivery, scheduling and administration.
- Develop high-performing teams and strengthen accountability.
- Build customer relationships and identify opportunities for growth.
- Introduce technology, automation and AI to improve efficiency.
- Establish meaningful performance measures and continuous improvement initiatives.
- Act as a trusted advisor to the leadership team.
About You
- Proven experience leading operational teams across field-based, NOC/Service centres and office-based environments.
- Strong track record of driving organisational change and improving performance.
- Able to engage and influence people through periods of change.
- Experience implementing AI, automation or technology-led improvements.
- Commercially aware, customer-focused and growth oriented.
Package
- Senior leadership role with significant influence and autonomy.
- Competitive salary plus car allowance.
- Performance bonus of up to 20% of salary. xgikmsk
- Pension, life assurance and hybrid working.
Due to the confidential nature of this appointment, further details will be shared with shortlisted candidates under NDA.
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Head of Operations in Brent employer: Pure Resourcing Solutions Careers
Join a prestigious organisation in Cambridge that is committed to fostering a dynamic work culture and supporting employee growth through a significant transformation programme. As the Head of EPM FCCS and Financial Data Structure, you will benefit from a collaborative environment that values innovation and offers opportunities for professional development, all while enjoying the vibrant academic and cultural atmosphere of Cambridge. With a focus on meaningful contributions to financial reporting and planning, this role provides a unique chance to make a lasting impact within a large, complex organisation.
Contact Details:
Pure Resourcing Solutions Careers Recruitment Team
