At a Glance
- Tasks: Onboard new brokers, triage calls, and support experienced BDMs in a dynamic environment.
- Company: Leading specialist property finance lender with a focus on relationships.
- Benefits: Up to £45k basic salary, bonuses, and hybrid working options.
- Other info: Genuine career progression opportunities in a supportive team.
- Why this job: Shape first impressions and drive your career in business development.
- Qualifications: Experience in financial services and strong relationship-building skills required.
The predicted salary is between 40500 - 49500 £ per year.
Location: London / Hybrid (3-4 days per week office based)
Up to £45k Basic + Bonus + Benefits
We're looking for an office based Telephone / Internal Business Development Manager to join a leading specialist property finance lender, supporting a BDM's in a client services capacity. You'll be the first point of contact for their broker network, onboarding new brokers, triaging inbound calls and enquiries, and ensuring every broker gets a fast, professional response, whether that's you resolving it directly or routing it to the right person on the team. This is a genuinely important relationship focused role, you'll be shaping brokers' first impressions of the business and keeping their day-to-day experience running smoothly. This role offers genuine career progression into a full business development role.
Responsibilities:
- Onboarding new brokers and introducers, guiding them through registration, product knowledge and how best to work with us
- Acting as the first point of contact for inbound broker calls and enquiries, triaging and resolving queries or directing them to the right BDM or departments.
- Supporting a team of experienced BDM's, following up on leads, and keeping their pipelines moving.
- Building strong telephone relationships with brokers, providing product and criteria guidance where needed
- Maintaining accurate broker and case records on the CRM, ensuring the wider team has visibility of activity and status
- Identifying opportunities to support broader business development activity, including cross selling and highlighting new leads to the field team
Experience required:
- Candidates must have experience within financial services, either as a Junior BDM, Relationship Manager, Mortgage Broker or Client Services - ideally within BTL or Bridging Finance.
- Confident, professional telephone manner with strong relationship building skills
- Highly organised, with the ability to manage multiple priorities.
- Good working knowledge of CRM systems and comfortable picking up new processes and criteria quickly
- A genuine team player who takes pride in providing an excellent broker experience
- Specialist property finance or bridging/development finance knowledge is a strong plus, though not essential for the right candidate
Telephone Business Development Manager in London employer: Pure Resourcing Limited
Pure Resourcing Limited is an exceptional employer that prioritises employee growth and development, offering a dynamic work culture where innovation and collaboration thrive. With competitive salaries and uncapped commission potential, employees are rewarded for their hard work while enjoying a supportive environment that encourages personal and professional advancement in the heart of the industry.
StudySmarter Expert Advice🤫
We think this is how you could land Telephone Business Development Manager in London
✨Tip Number 1: Tap Into Professional Networks
The finance world loves a good connection, so jump into industry-specific groups on platforms like LinkedIn where you can find discussions on financial controlling. Engaging in these communities can expose you to hidden job leads that aren't openly advertised!
✨Tip Number 2: Attend Finance Events and Conferences
Make it a mission to attend finance-related events and conferences, even virtual ones! This is a golden opportunity to network face-to-face with people from companies like Pure Resourcing Limited. You never know who might be your next boss or a crucial contact!
✨Tip Number 3: Showcase Your Expertise
Consider writing articles or sharing insights related to financial controlling or industry trends. Publish these on platforms like LinkedIn to establish yourself as a knowledgeable player in the field. This not only increases your visibility but also catches the attention of recruiters from Pure Resourcing Limited.
✨Tip Number 4: Apply Directly on Company Websites
Since you're going for a full-time gig, don't forget to keep an eye on the careers page of companies you're interested in, like Pure Resourcing Limited. Many companies prefer candidates who apply through their website as it shows genuine interest and makes your application stand out!
We think you need these skills to ace Telephone Business Development Manager in London
Some tips for your application 🫡
Show Off Your Numbers Game:In financial controlling, detail is everything! Make sure your CV showcases your proficiency with numbers—highlight any relevant experience in budgeting, forecasting, or working with financial software. Quantifying your past achievements will make you stand out, so don’t be shy about flaunting those impressive percentages or cost savings you've implemented.
Tailored Cover Letter is Key:Your cover letter is a chance to shine, especially for a full-time role. Use it to express your genuine interest in Pure Resourcing Limited and the specific impact you hope to make in financial controlling. Mention any relevant qualifications or experiences that align with the company’s goals, and don’t forget to show that you're ready for a long-term commitment!
Certifications Matter:List relevant certifications such as ACCA or CIMA on your CV. These qualifications not only showcase your dedication to the field but also your technical competence in financial principles. If you have any ongoing training or courses, make sure to mention those as well to demonstrate your commitment to continual learning in financial controlling.
Don’t Overlook Soft Skills:While numbers are crucial, so are those soft skills! Financial controllers need strong communication and analytical reasoning abilities. We recommend embedding examples of these skills in your CV and cover letter, like how you’ve successfully delivered financial reports to stakeholders or collaborated with teams to improve processes. Let’s show Pure Resourcing Limited how you can be a team player!
How to prepare for a job interview at Pure Resourcing Limited
✨Brush Up on Technical Skills
Make sure you're comfortable with key financial concepts, especially around forecasting, budgeting, and variance analysis. Sometimes, interviewers may throw in technical questions or case studies, so practicing these types of scenarios will help you shine!
✨Showcase Your Financial Acumen
If you've had experience with specific financial software like SAP or Oracle, make it known! Be ready to discuss how you used these tools to improve processes or reporting, as this hands-on knowledge can really set you apart in a full-time role with Pure Resourcing Limited.
✨Know Your Numbers
In full-time interviews, especially in financial controlling, be prepared for numerical reasoning tests or questions. Brush up on your mental maths and understand how to interpret and analyse financial statements on the spot, as this may come up during the assessment.
✨Connect with Company Goals
Familiarise yourself with Pure Resourcing Limited's financial objectives and any recent developments. During the interview, try to weave your understanding of their business model and challenges into your answers—this shows your genuine interest and alignment with their goals!
